Letter To Cancel Estate Agent Contract Template for England and Wales

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Key Requirements PROMPT example:

Letter To Cancel Estate Agent Contract

"I need to draft a Letter to Cancel Estate Agent Contract as I'm unhappy with the service provided by Jackson & Partners for my property at 45 Oak Street, and want to terminate our agreement which started on March 15, 2025."

Document background
A Letter to Cancel Estate Agent Contract is a crucial document when a property owner wishes to end their relationship with an estate agent in England and Wales. It's typically used when the seller is dissatisfied with the service, wants to switch agents, or no longer wishes to sell their property. The letter must comply with the Estate Agents Act 1979 and Consumer Rights Act 2015, clearly stating the intention to cancel, relevant contract details, and any applicable notice periods. This document serves as formal written proof of cancellation and helps protect the sender's legal rights.
Suggested Sections

1. Recipient Details: Full name and address of estate agent/agency

2. Property Reference: Details of the property being sold and contract reference number

3. Contract Identification: Date of original contract and any relevant reference numbers

4. Cancellation Statement: Clear statement of intention to cancel the contract

5. Reason for Cancellation: Brief explanation of why the contract is being cancelled

Optional Sections

1. Complaint Details: Include if cancellation is due to poor service or breach of contract

2. Fee Discussion: Include if disputing any fees or requesting fee waiver

3. Legal Rights Reference: Include if invoking specific consumer rights or cooling-off period

Suggested Schedules

1. Original Contract Copy: Copy of the original agreement for reference

2. Evidence Documentation: Any supporting evidence if cancellation is due to poor service

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Industries

Consumer Contracts Regulations 2013: Provides key consumer protections including 14-day cooling-off period for contracts signed off-premises. Particularly relevant for contracts signed in home or away from agent's office.

Estate Agents Act 1979: Primary legislation governing estate agency work in England and Wales, setting out basic framework for rights and obligations of estate agents, including requirements for termination notices.

Consumer Rights Act 2015: Ensures fairness in contract terms and provides consumer protection against unfair terms. Particularly relevant when assessing cancellation clauses in estate agent contracts.

Provision of Services Regulations 2009: Covers transparency requirements in service contracts and affects how services can be terminated. Sets standards for service provision and termination procedures.

Property Ombudsman Code of Practice: While not legislation, provides important guidelines and standards for estate agent conduct, including guidance on contract termination procedures and best practices.

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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