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Business Retainer Agreement
"I need a Business Retainer Agreement for my IT consultancy firm to provide ongoing technical support and maintenance services to a medium-sized manufacturing company, including monthly reporting requirements and service level agreements, starting from March 2025."
1. Parties: Identification and details of the contracting parties
2. Background: Context and purpose of the retainer arrangement
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided under the retainer
5. Fees and Payment Terms: Retainer fee structure, payment schedule, and billing procedures
6. Term and Termination: Duration of agreement and termination provisions
7. Obligations of the Parties: Respective responsibilities and commitments of both parties
8. Confidentiality: Provisions regarding handling of confidential information
9. Liability and Indemnification: Limitations of liability and indemnification obligations
10. General Provisions: Standard boilerplate clauses including governing law, notices, and entire agreement
1. Service Levels: Specific performance metrics and standards for service delivery
2. Intellectual Property: Provisions regarding ownership and usage rights of intellectual property
3. Non-Compete: Restrictions on competitive activities during and after the agreement
4. Data Protection: Specific provisions regarding handling of personal data and GDPR compliance
5. Force Majeure: Provisions for handling circumstances beyond parties' control
1. Schedule 1 - Scope of Services: Detailed breakdown of services to be provided under the retainer
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment structure
3. Schedule 3 - Service Level Agreement: Specific performance metrics and measurement criteria
4. Schedule 4 - Key Personnel: List of key team members and their roles in service delivery
5. Schedule 5 - Data Processing Agreement: Detailed terms for handling personal data if applicable
Authors
Services
Retainer Fee
Service Provider
Client
Commencement Date
Term
Business Day
Confidential Information
Deliverables
Intellectual Property Rights
Key Personnel
Service Levels
Working Hours
Additional Services
Force Majeure Event
Good Industry Practice
Material Breach
Notice
Representatives
Schedule of Services
Service Credits
Territory
VAT
Working Day
Fees and Payment
Term and Duration
Termination
Service Provider Obligations
Client Obligations
Service Levels
Reporting and Review
Key Personnel
Confidentiality
Data Protection
Intellectual Property
Liability and Indemnification
Insurance
Force Majeure
Assignment and Subcontracting
Variation
Notices
Entire Agreement
Severability
Waiver
Third Party Rights
Governing Law
Dispute Resolution
Non-Solicitation
Anti-Bribery and Corruption
Modern Slavery
Publicity
Record Keeping
Audit Rights
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