All Countries
Commercial
User Service Agreement

User Service Agreement Template for Germany

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your User Service Agreement

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

User Service Agreement

"I need a User Service Agreement for my new mobile fitness app launching in Germany in March 2025, which will include both free and premium subscription tiers, and needs to specifically address health data collection and processing."

Celebrated by
Collaborations with
Investors
Document background
This User Service Agreement serves as the primary legal framework governing the relationship between digital service providers and their users in Germany. It is essential for any organization offering digital services, platforms, or applications to German users, ensuring compliance with stringent German and EU regulatory requirements. The document addresses crucial aspects such as data protection under GDPR, consumer rights under German law, service usage terms, and liability provisions. It should be implemented when launching new digital services or updating existing ones to comply with German legal standards. The agreement typically includes comprehensive sections on user rights, data processing, service limitations, and dispute resolution mechanisms, all structured to meet specific requirements of German digital service laws and regulations.
Suggested Sections

1. Parties: Identification of the service provider and user, including legal entity details for the provider

2. Background: Brief context about the service and purpose of the agreement

3. Definitions: Key terms used throughout the agreement, including technical terms and service-specific vocabulary

4. Service Description: Detailed description of the services provided, including scope and limitations

5. User Registration and Account: Requirements and process for user registration, account creation, and maintenance

6. User Obligations: User responsibilities, acceptable use policy, and prohibited activities

7. Data Protection and Privacy: GDPR-compliant privacy terms, data processing details, and user rights regarding personal data

8. Intellectual Property Rights: Ownership and usage rights of content, trademarks, and service elements

9. Limitation of Liability: Limitations and exclusions of provider's liability in accordance with German law

10. Term and Termination: Duration of agreement, termination conditions, and consequences of termination

11. Governing Law and Jurisdiction: Specification of German law application and jurisdiction for disputes

Optional Sections

1. Payment Terms: Required for paid services - details of pricing, billing, and payment procedures

2. Service Level Agreement: For services requiring specific performance levels - details of service availability and quality metrics

3. Content Guidelines: For services allowing user-generated content - specific rules and moderation policies

4. Third-Party Services: When external services are integrated - terms regarding third-party integrations and responsibilities

5. Age Restrictions: For age-sensitive services - specific terms regarding minimum age requirements and verification

6. Commercial Use Restrictions: When different terms apply for commercial versus personal use

7. Affiliate Program Terms: If the service includes an affiliate or referral program

Suggested Schedules

1. Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures

2. Acceptable Use Policy: Detailed guidelines for acceptable service usage and prohibited activities

3. Privacy Policy: Comprehensive privacy policy detailing data collection, processing, and user rights

4. Technical Requirements: Technical specifications and requirements for using the service

5. Fee Schedule: Detailed pricing information and fee structure for paid services

6. Service Level Metrics: Detailed performance metrics and service level commitments

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Account
Authorized User
Business Day
Confidential Information
Content
Data Controller
Data Processor
Data Protection Laws
Documentation
Effective Date
Emergency Maintenance
Fees
Force Majeure
GDPR
Intellectual Property Rights
Login Credentials
Personal Data
Platform
Privacy Policy
Prohibited Content
Registration Data
Scheduled Maintenance
Service Level Agreement
Services
Service Provider
Subscription Period
System
Term
Terms of Service
Third-Party Services
User
User Content
User Data
Usage Data
Website
Relevant Industries

Technology

E-commerce

Digital Services

Software as a Service

Financial Technology

Online Education

Digital Healthcare

Social Media

Online Gaming

Digital Content Distribution

Mobile Applications

Cloud Services

Relevant Teams

Legal

Compliance

Product Development

Information Technology

Customer Support

Risk Management

Data Protection

Operations

User Experience

Security

Relevant Roles

Legal Counsel

Data Protection Officer

Compliance Manager

Product Manager

Chief Technology Officer

Chief Legal Officer

Privacy Officer

General Counsel

Digital Services Manager

User Experience Director

Risk Manager

Operations Director

Customer Success Manager

Industries
GDPR (General Data Protection Regulation): EU-wide regulation on data protection and privacy, crucial for any service agreement involving user data processing
German Civil Code (Bürgerliches Gesetzbuch - BGB): Primary source of German private law, governing contractual relationships and general terms and conditions
Telemedia Act (Telemediengesetz - TMG): German law governing digital services, including requirements for service providers and user rights
German Act Against Unfair Competition (Gesetz gegen den unlauteren Wettbewerb - UWG): Regulates fair commercial practices and protects against misleading terms in consumer contracts
Price Indication Regulation (Preisangabenverordnung - PAngV): Governs how prices and fees must be displayed and communicated to users if the service includes paid elements
Network Enforcement Act (Netzwerkdurchsetzungsgesetz - NetzDG): Applicable if the service involves social networking or content sharing, requiring specific content moderation procedures
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Privacy Policy User Agreement

A German law-compliant Privacy Policy User Agreement outlining personal data handling practices under GDPR and German privacy regulations.

find out more

Model License Agreement

A template license agreement under German law for intellectual property rights transfer, compliant with German Civil Code and EU regulations.

find out more

Click Wrap License Agreement

A German law-compliant electronic agreement for software licensing and digital services, accepted through user click-action.

find out more

Business License Agreement

A German law-governed agreement establishing terms for licensing intellectual property, technology, or business assets between commercial parties.

find out more

Standard Software License Agreement

German law-governed software license agreement establishing terms for software usage, incorporating German Civil Code and EU regulations.

find out more

EULA For SaaS

German-law compliant EULA for SaaS services, incorporating GDPR and German Civil Code requirements for software service licensing.

find out more

Technical License Agreement

German law-governed agreement for licensing technical intellectual property and know-how, establishing usage terms and conditions between licensor and licensee.

find out more

Usage Agreement

A German law-governed agreement defining terms and conditions for service or product usage, incorporating BGB requirements and EU regulations.

find out more

Online User Agreement

German law-compliant terms and conditions agreement for online services, incorporating EU and German regulatory requirements for digital platforms.

find out more

Standard User Agreement

German law-compliant Standard User Agreement template for digital services, incorporating German civil law and EU regulatory requirements.

find out more

As Is License Agreement

A German law-governed agreement for licensing technology or IP on an "as is" basis, with limited warranties and liabilities.

find out more

Trademark License Agreement Between Parent And Subsidiary

German law-governed trademark license agreement between parent and subsidiary companies, establishing terms for trademark usage within a corporate group.

find out more

Medical Device License Agreement

A German law-governed agreement for licensing medical devices, compliant with EU MDR and German medical device regulations.

find out more

Standard Licence Agreement

A German law-governed Standard License Agreement for establishing intellectual property or technology licensing relationships between parties.

find out more

Loan License Agreement

A German law-governed agreement combining technology licensing with financing arrangements, establishing terms for both intellectual property usage and loan repayment.

find out more

Network User Agreement

German law-governed Network User Agreement establishing terms for network service access and usage, compliant with German telecommunications and EU data protection regulations.

find out more

Digital License Agreement

German law-governed agreement for licensing digital content and software, incorporating BGB and GDPR requirements.

find out more

User Service Agreement

German-law governed agreement establishing terms and conditions between service providers and users of digital platforms or services.

find out more

No Liabilities Agreement

A German law-governed agreement defining liability limitations between parties, structured to comply with German Civil Code requirements while protecting parties' interests.

find out more

Mobile App End User License Agreement

A German law-compliant end user license agreement for mobile applications, addressing usage terms, data protection, and user rights under German and EU regulations.

find out more

Video License Agreement

A German law-governed agreement establishing terms for video content licensing, including usage rights, technical requirements, and compliance with German copyright regulations.

find out more

Content License Agreement

A German law-governed agreement establishing terms for content licensing between parties, covering usage rights, restrictions, and compliance with German IP laws.

find out more

Commercial Licence Agreement

German law-governed commercial license agreement for intellectual property or technology use, compliant with BGB and HGB requirements.

find out more

User Agreement And Privacy Policy

German law-governed User Agreement and Privacy Policy compliant with GDPR and German data protection requirements, suitable for digital services.

find out more

Licensing Agreement

A German law-governed agreement establishing terms for the licensed use of intellectual property or technology rights between a licensor and licensee.

find out more

Perpetual Licence Agreement

A German law-governed agreement granting perpetual rights to use specified software or technology, with comprehensive terms for usage, maintenance, and compliance.

find out more

User Access Agreement

A German law-governed agreement defining terms for user access to digital services, ensuring compliance with EU and German data protection regulations.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: https://www.genieai.co/our-research
Oops! Something went wrong while submitting the form.

Genie’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; Genie’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our Trust Centre for more details and real-time security updates.

Read our Privacy Policy.