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Online User Agreement

Online User Agreement Template for Germany

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Key Requirements PROMPT example:

Online User Agreement

"I need an Online User Agreement for my German e-commerce platform launching in March 2025, which will offer both free and premium subscription tiers to consumers, with integrated payment processing and user content sharing features."

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Document background
The Online User Agreement serves as the primary legal framework governing the relationship between online service providers and their users in Germany. This document is essential for any business operating digital platforms, websites, or applications accessible to German users. It must comply with strict German and EU regulations, including the Telemedia Act (TMG), GDPR, and German Civil Code (BGB). The agreement typically covers user rights and obligations, data protection measures, service limitations, intellectual property rights, and liability provisions. It's particularly important as German law places significant emphasis on consumer protection and data privacy, requiring specific disclosures and user-friendly terms. The document should be regularly updated to reflect changes in legislation and business operations.
Suggested Sections

1. Parties: Identification of the service provider with full legal details as required by TMG (company name, registration details, authorized representatives)

2. Background: Brief description of the service and purpose of the agreement

3. Definitions: Key terms used throughout the agreement, including technical terms and defined services

4. Service Description: Detailed description of the services provided, including any limitations or restrictions

5. User Registration and Account: Requirements and process for account creation, user obligations regarding account security

6. User Obligations and Restrictions: User responsibilities, prohibited activities, and acceptable use policies

7. Data Protection and Privacy: GDPR-compliant privacy terms, data processing information, and user privacy rights

8. Intellectual Property Rights: IP ownership, licenses granted, and restrictions on use of content

9. Payment Terms: Pricing, payment methods, billing cycles, and related financial terms

10. Term and Termination: Duration of agreement, termination rights, and consequences of termination

11. Limitation of Liability: Liability limitations and exclusions in compliance with German law

12. Governing Law and Jurisdiction: Application of German law and jurisdiction for disputes

Optional Sections

1. Age Restrictions: Include when service has specific age requirements or youth protection measures

2. Third-Party Services: Include when the service integrates with or relies on third-party providers

3. User Content: Include when users can upload, share, or create content on the platform

4. Premium Features: Include when offering premium or paid features beyond basic service

5. Warranty Disclaimers: Include for software or technical services to address technical performance

6. Virtual Currency or Credits: Include when platform uses virtual currency, credits, or points systems

7. Community Guidelines: Include when service has social or community features

8. Alternative Dispute Resolution: Include detailed ADR provisions when targeting consumers (VSBG compliance)

Suggested Schedules

1. Privacy Policy: Detailed GDPR-compliant privacy policy (often as separate document but referenced)

2. Pricing Schedule: Detailed pricing information for various service tiers or features

3. Technical Requirements: Specific technical requirements or compatibility information

4. Acceptable Use Policy: Detailed rules and guidelines for platform usage

5. Cookie Policy: Detailed information about cookie usage and settings

6. Processing Agreement: Data processing agreement for GDPR compliance when applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Account
Authorized User
Content
User Content
Service Provider
Services
Platform
Personal Data
Data Processing
Terms of Service
Intellectual Property Rights
User
Registration Data
Subscription
Premium Features
Free Services
Usage Data
Access Credentials
Business Day
Consumer
Effective Date
Force Majeure
Fees
Login Details
Third Party Content
Website
Application
Privacy Policy
Confidential Information
Service Level
User Interface
Prohibited Content
Commercial Use
Non-Commercial Use
Intellectual Property
Payment Method
Premium Account
Basic Account
Registration Process
Security Breach
System
Technical Requirements
Territory
Terms
Subscription Period
Service Provider Content
Applicable Law
GDPR
Cookies
User Agreement
Data Controller
Data Processor
Clauses
Service Description
Account Registration
User Obligations
Data Protection
Privacy
Intellectual Property
License Grant
Payment Terms
Service Level
Acceptable Use
Term and Termination
Liability Limitation
Warranty
Force Majeure
Confidentiality
Security
Access Rights
User Content
Third Party Rights
Dispute Resolution
Governing Law
Assignment
Modification Rights
Notice Requirements
Termination Rights
Service Availability
Age Restrictions
Indemnification
Severability
Consumer Rights
Right of Withdrawal
Relevant Industries

Technology

E-commerce

Digital Services

Software Development

Online Platforms

Social Media

Cloud Services

Mobile Applications

Digital Content

Online Gaming

Subscription Services

Online Education

Digital Marketing

Financial Technology

Online Marketplaces

Relevant Teams

Legal

Compliance

Privacy

Product Development

Customer Support

Risk Management

Information Security

User Experience

Operations

Business Development

Technical Operations

Relevant Roles

Legal Counsel

Compliance Officer

Privacy Officer

Data Protection Officer

Product Manager

Customer Success Manager

Risk Manager

IT Security Manager

Digital Services Director

User Experience Designer

Business Development Manager

Operations Manager

Chief Technology Officer

Chief Legal Officer

Chief Privacy Officer

Industries
Telemediengesetz (TMG): German Telemedia Act - Regulates information society services and establishes requirements for website operators, including mandatory information disclosures and service provider obligations
EU General Data Protection Regulation (GDPR): Comprehensive data protection law that sets requirements for personal data processing, user rights, and privacy notices
Bundesdatenschutzgesetz (BDSG): German Federal Data Protection Act - Implements and supplements GDPR requirements in German law
Bürgerliches Gesetzbuch (BGB): German Civil Code - Contains fundamental contract law provisions, including formation of contracts and general terms and conditions (§§ 305-310 BGB)
EU Consumer Rights Directive (as implemented in German law): Establishes consumer rights for distance contracts, including right of withdrawal and information requirements
Gesetz gegen den unlauteren Wettbewerb (UWG): German Unfair Competition Act - Regulates unfair commercial practices and marketing communications
Verbraucherstreitbeilegungsgesetz (VSBG): Consumer Dispute Resolution Act - Requires information about alternative dispute resolution for consumer contracts
EU Electronic Commerce Directive (as implemented in German law): Sets requirements for electronic commerce, including information duties and rules for electronic contracting
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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