Document background
The SLA Employee agreement is designed for use in employment relationships under Swiss law where specific, measurable performance standards are essential to the role. This document type combines traditional employment terms with service level metrics typically found in business-to-business SLAs, adapted for individual employment relationships. It is particularly useful for positions where performance can be quantitatively measured or where service delivery standards are crucial. The agreement ensures compliance with Swiss employment law while establishing clear performance expectations, measurement criteria, and consequences. This hybrid approach in an SLA Employee contract is especially relevant in modern workplace environments where role-specific performance metrics need to be formally documented and monitored.
