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This SaaS License Agreement is designed for use in the Australian market when establishing a legal framework for the provision of cloud-based software services. It should be used when a software provider wishes to grant customers access to their software application(s) hosted and maintained in the cloud, covering critical aspects such as service delivery, user access rights, data handling, and support services. The agreement ensures compliance with Australian legislation including the Privacy Act 1988, Consumer Law, and Electronic Transactions Act, while protecting both parties' interests through clear terms on liability, intellectual property rights, and service levels. Suitable for both B2B and B2C relationships, this agreement can be customized based on the specific software service offering, customer type, and business requirements.
