1. Parties: Identification of the SaaS provider and customer, including full legal names and registered addresses
2. Background: Context of the agreement and brief description of the SaaS service being provided
3. Definitions: Defined terms used throughout the agreement, including technical terms specific to the SaaS service
4. License Grant: Scope of the software license, permitted uses, and any restrictions on use
5. Service Provision: Description of the SaaS services, service availability, and maintenance
6. Customer Obligations: Customer's responsibilities, including acceptable use policy and user management
7. Fees and Payment: Pricing, payment terms, billing cycles, and consequences of non-payment
8. Data Protection and Security: Compliance with NDPR, data processing terms, security measures, and data handling procedures
9. Intellectual Property Rights: Ownership of IP, restrictions, and protection of both parties' intellectual property
10. Confidentiality: Protection of confidential information, obligations, and permitted disclosures
11. Service Levels: Service level commitments, performance metrics, and remedies for failure
12. Support Services: Technical support, maintenance, and customer service provisions
13. Warranties and Disclaimers: Service warranties, disclaimers, and limitations of liability
14. Term and Termination: Duration, renewal terms, termination rights, and consequences of termination
15. Governing Law and Jurisdiction: Nigerian law as governing law and jurisdiction for disputes
