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Enterprise Framework Agreement
"I need an Enterprise Framework Agreement for a technology services provider relationship starting March 2025, with specific focus on data security, cloud services, and the ability to easily add new services through work orders as our business expands in Australia."
1. Parties: Identifies and defines the contracting parties, including their legal entities and registered addresses
2. Background: Sets out the context and purpose of the framework agreement, including the parties' intentions
3. Definitions and Interpretation: Defines key terms used throughout the agreement and establishes interpretation principles
4. Term and Renewal: Specifies the initial term of the agreement and any renewal mechanisms
5. Framework Structure: Explains how the framework operates, including the process for creating individual work orders or statements of work
6. Ordering Process: Details the procedures for requesting, accepting, and executing specific works or services under the framework
7. Pricing and Payment Terms: Establishes the pricing mechanism, payment terms, and invoicing requirements
8. Performance Standards: Sets out the required service levels and performance criteria
9. Governance and Relationship Management: Defines the governance structure, including meeting requirements and escalation procedures
10. Intellectual Property Rights: Addresses ownership and licensing of intellectual property
11. Confidentiality: Details obligations regarding confidential information
12. Data Protection and Privacy: Specifies requirements for handling personal and business data
13. Liability and Indemnities: Sets out the liability regime and indemnification obligations
14. Insurance: Specifies required insurance coverage
15. Termination: Details circumstances and procedures for termination
16. General Provisions: Includes standard boilerplate clauses such as notices, assignment, and governing law
1. Security Requirements: Include when the services involve access to sensitive systems or information
2. Business Continuity: Include for critical services requiring disaster recovery planning
3. Environmental Requirements: Include when environmental compliance is relevant to the services
4. Social Value Commitments: Include when there are specific social value or community benefit requirements
5. Export Control: Include when goods or services may be subject to export regulations
6. Anti-Modern Slavery Provisions: Include when supply chain involves risk of modern slavery
7. Parent Company Guarantee: Include when financial security from a parent company is required
8. Transition and Exit: Include for complex services requiring detailed exit planning
1. Schedule 1 - Pricing Schedule: Detailed pricing information, rate cards, and price adjustment mechanisms
2. Schedule 2 - Service Specifications: Detailed description of services or goods to be provided under the framework
3. Schedule 3 - Service Levels and KPIs: Detailed performance metrics and measurement methodologies
4. Schedule 4 - Governance Procedures: Detailed governance framework including meeting schedules and reporting requirements
5. Schedule 5 - Form of Work Order: Template document for individual orders under the framework
6. Schedule 6 - Security Requirements: Detailed security protocols and compliance requirements
7. Schedule 7 - Insurance Requirements: Detailed insurance requirements including minimum coverage levels
8. Appendix A - Approved Subcontractors: List of pre-approved subcontractors and their approved scope
9. Appendix B - Key Personnel: Details of key personnel from both parties involved in managing the framework
Authors
Acceptance Criteria
Applicable Law
Approved Personnel
Associated Documents
Authority
Background IP
Business Day
Business Hours
Change Control Process
Charges
Commencement Date
Confidential Information
Contract Year
Customer
Customer Data
Customer Materials
Deliverables
Dispute
Documentation
Effective Date
Emergency
Force Majeure Event
Framework
Good Industry Practice
Governance Procedures
GST
Initial Term
Intellectual Property Rights
Key Personnel
KPIs
Laws
Loss
Material Breach
Milestone
Notice
Order
Parent Company
Personal Information
Personnel
Price
Privacy Laws
Project
Project Plan
Related Bodies Corporate
Renewal Term
Representatives
Schedule
Security Requirements
Service Credits
Service Levels
Services
Service Provider
Site
Specifications
Statement of Work
Subcontractor
Term
Third Party Materials
Variation
Work Order
Working Hours
Term and Renewal
Framework Structure
Ordering Process
Service Delivery
Performance Standards
Quality Assurance
Acceptance Testing
Pricing
Invoicing
Payment Terms
Governance
Reporting
Audit Rights
Personnel
Subcontracting
Intellectual Property
Data Protection
Privacy
Confidentiality
Security
Business Continuity
Change Control
Force Majeure
Insurance
Liability
Indemnification
Warranties
Representations
Termination
Exit Management
Dispute Resolution
Competition Law Compliance
Anti-Bribery
Modern Slavery
Environmental Compliance
Work Health and Safety
Assignment
Variation
Notices
Governing Law
Jurisdiction
Entire Agreement
Information Technology
Professional Services
Manufacturing
Construction
Healthcare
Financial Services
Telecommunications
Energy and Utilities
Mining
Transportation and Logistics
Education
Government Services
Legal
Procurement
Finance
Commercial
Operations
Risk and Compliance
Supply Chain
Project Management Office
Business Development
Account Management
Executive Leadership
Chief Executive Officer
Chief Financial Officer
Chief Legal Officer
General Counsel
Commercial Director
Procurement Manager
Contract Manager
Legal Counsel
Risk Manager
Compliance Officer
Operations Director
Project Manager
Supply Chain Manager
Vendor Manager
Business Development Manager
Account Executive
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