Credit Card Debt Forgiveness Letter Template for Australia

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Credit Card Debt Forgiveness Letter

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Credit Card Debt Forgiveness Letter

"I need a Credit Card Debt Forgiveness Letter for a total debt forgiveness of AUD 15,000 due to documented medical hardship, with the forgiveness to take effect from March 1, 2025, and including necessary credit reporting clauses."

Document background
A Credit Card Debt Forgiveness Letter is utilized when a financial institution agrees to forgive all or part of a credit card holder's outstanding debt, typically due to financial hardship or as part of a negotiated settlement. This document, governed by Australian consumer credit laws, establishes the legal framework for debt forgiveness and protects both parties' interests. It includes essential details such as the parties involved, the original debt amount, the portion being forgiven, any conditions for forgiveness, and relevant tax implications. The letter must comply with the National Consumer Credit Protection Act 2009 and related regulations, ensuring proper documentation of the agreement and its terms. This document is particularly relevant in situations of demonstrated financial hardship, long-term payment defaults, or when the financial institution determines that partial debt forgiveness is more beneficial than pursuing full payment through legal means.
Suggested Sections

1. Sender Details: Full name, address, and contact information of the creditor/financial institution

2. Date: Current date of the letter

3. Recipient Details: Full name and address of the debtor

4. Reference Information: Credit card account number, customer reference number, and any other relevant identifiers

5. Debt Acknowledgment: Clear statement of the original debt amount, current balance, and any accrued interest or fees

6. Forgiveness Terms: Explicit statement of the amount being forgiven and any remaining balance

7. Conditions: Any specific conditions that must be met for the debt forgiveness to take effect

8. Tax Implications: Statement regarding potential tax implications of the debt forgiveness

9. Closing Statement: Final confirmation of the agreement and contact information for any questions

10. Signature Block: Space for authorized representative's signature and title

Optional Sections

1. Payment Terms: Include when there is a remaining balance that requires payment arrangements

2. Settlement Deadline: Include when the offer of debt forgiveness has an expiration date

3. Release Clause: Include when mutual release of claims is required

4. Confidentiality Statement: Include when parties agree to keep the terms of forgiveness confidential

5. Credit Reporting Statement: Include details about how the debt forgiveness will be reported to credit bureaus

6. Partial Payment Details: Include when forgiveness is conditional upon receiving a partial payment

Suggested Schedules

1. Statement of Account: Detailed breakdown of the debt, including principal, interest, and fees

2. Payment History: Record of previous payments and attempts to resolve the debt

3. Proof of Hardship: If relevant, documentation supporting the basis for debt forgiveness

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant Industries

Financial Services

Banking

Credit Services

Debt Collection

Legal Services

Consumer Credit

Financial Counseling

Relevant Teams

Credit Management

Collections

Legal Compliance

Risk Management

Customer Relations

Financial Hardship

Operations

Account Resolution

Legal Affairs

Credit Assessment

Relevant Roles

Credit Manager

Collections Manager

Financial Hardship Officer

Credit Risk Officer

Legal Compliance Officer

Customer Relations Manager

Debt Resolution Specialist

Financial Counselor

Banking Operations Manager

Credit Assessment Officer

Legal Officer

Account Resolution Specialist

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Legal Letter To Collect Money Owed

An Australian jurisdiction legal demand letter for debt collection, structured to comply with national consumer law and debt collection guidelines.

find out more

Cease Communication Letter To Debt Collectors

An Australian legal document requesting debt collectors to cease communication except where legally required, in accordance with Australian Consumer Law and ACCC/ASIC guidelines.

find out more

Cease Collection Letter

An Australian jurisdiction document formally requesting debt collectors to cease collection activities, compliant with Australian Consumer Law.

find out more

Medical Bill Collection Dispute Letter

An Australian-compliant formal letter disputing medical bills in collection or directly with healthcare providers, asserting consumer rights and requesting specific actions.

find out more

Debt Collection Response Letter For Validation

An Australian law-compliant formal letter requesting validation of an alleged debt from a debt collector, including specific documentation requests and rights preservation.

find out more

Debt Collection Response Letter

An Australian-compliant formal response to a debt collection notice, outlining the debtor's position and proposed actions regarding the claimed debt.

find out more

Outstanding Payment Recovery Letter

An Australian-compliant formal demand letter for recovering overdue payments, outlining debt details and payment requirements.

find out more

Demand Letter For Payment Of Debt

A formal Australian-compliant demand letter requesting payment of outstanding debt, including payment terms and consequences of non-payment.

find out more

Debt Collection Agency Letter

An Australian-compliant formal letter from a debt collection agency to a debtor, detailing outstanding debt and payment requirements while adhering to regulatory guidelines.

find out more

Release Letter From Collection Agency

An Australian-compliant formal document issued by a collection agency that officially terminates debt collection efforts and releases a debtor from further collection activities.

find out more

Medical Debt Collection Letter

An Australian-compliant formal notice for collecting unpaid medical bills, balancing healthcare privacy requirements with debt collection regulations.

find out more

Harsh Collection Letter

An Australian-compliant final demand notice for debt collection that firmly requests payment while adhering to consumer protection laws and collection guidelines.

find out more

Final Notice Of Debt Recovery

An Australian jurisdiction final warning document issued to debtors before legal action, stating outstanding debt amounts and payment requirements.

find out more

Deletion Letter Collection Agency

An Australian-compliant formal letter template for requesting personal information deletion from a collection agency under Australian privacy laws.

find out more

Debt Lawsuit Settlement Letter

An Australian legal document proposing terms to settle an existing debt lawsuit, outlining settlement conditions and payment arrangements under Australian law.

find out more

Collection Dunning Letter

An Australian-compliant formal payment request letter for overdue debts, including debt details, payment instructions, and required legal notices.

find out more

Cease And Desist Letter Debt

An Australian legal notice demanding payment of outstanding debt and cessation of default, compliant with ACCC/ASIC guidelines and Australian Consumer Law.

find out more

Credit Card Cease And Desist Letter

An Australian legal document demanding cessation of all communication from credit card companies or debt collectors regarding a specific credit card debt, under Australian Consumer Law.

find out more

3rd Party Debt Collector Letter

An Australian-compliant formal letter used by third-party collection agencies to pursue outstanding debts on behalf of creditors, adhering to ASIC/ACCC guidelines and consumer protection laws.

find out more

Debt Removal Letter

An Australian-compliant formal request to remove a debt from financial or credit records, structured according to national consumer credit protection laws.

find out more

Collection Removal Letter

An Australian jurisdiction document confirming the formal removal of a debt from collections, including relevant debt details and removal confirmation.

find out more

Debt Validation Letter

An Australian legal document requesting formal verification of a claimed debt from a creditor or debt collector, aligned with national consumer protection laws.

find out more

Debt Collection Payment Plan Letter

An Australian-compliant formal agreement establishing structured payment terms between creditor and debtor for settling outstanding debt.

find out more

Notice Of Debt Recovery

An Australian legal document formally notifying debtors of outstanding payments and initiating the debt recovery process in compliance with national consumer protection laws.

find out more

Response Letter To Collection Agency

An Australian-compliant formal response to a debt collection notice, addressing claims while protecting the respondent's legal rights under federal and state law.

find out more

Credit Collection Letter

An Australian-compliant formal letter demanding payment of outstanding debts, following national credit protection and debt collection regulations.

find out more

Paid In Full Letter From Debt Collector

An Australian-compliant formal letter from a debt collector confirming full payment and settlement of a debt obligation, serving as legal proof of debt satisfaction.

find out more

Debt Collection Notice

An Australian-compliant formal notice document for communicating outstanding debt details and payment requirements while protecting consumer rights.

find out more

Credit Card Debt Forgiveness Letter

An Australian-compliant formal letter documenting the terms and conditions of credit card debt forgiveness between a financial institution and a cardholder.

find out more

Collection Letter Final Notice

A formal final warning letter used in Australian jurisdictions to demand payment of outstanding debt before legal action, compliant with Australian Consumer Law and debt collection regulations.

find out more

Cease And Desist Letter To Debt Collector

An Australian legal document demanding debt collectors cease communication and collection activities, operating under Australian Consumer Law and debt collection regulations.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: https://www.genieai.co/our-research
Oops! Something went wrong while submitting the form.

Genie’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; Genie’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our Trust Centre for more details and real-time security updates.