Credit Card Cease And Desist Letter Template for Australia

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Key Requirements PROMPT example:

Credit Card Cease And Desist Letter

"I need a Credit Card Cease and Desist Letter to stop CommBank from calling me multiple times daily about a disputed $5,000 credit card debt, and I want all future communication to be in writing only as I have appointed a legal representative."

Document background
The Credit Card Cease and Desist Letter is a crucial legal instrument in the Australian credit and debt collection landscape, designed to protect consumers from harassment while managing credit card debt issues. This document becomes necessary when a debtor wishes to stop communications from creditors or collection agencies, particularly in cases of disputed debts, harassment, or when all communication should be directed through legal representatives. The letter must comply with Australian Consumer Law, the National Consumer Credit Protection Act 2009, and relevant privacy legislation. It serves as a formal record of the request to cease communication and can be used in future legal proceedings if the creditor fails to comply. The document typically includes account details, communication preferences, and references to relevant legal rights under Australian law.
Suggested Sections

1. Sender's Details: Full name, address, and contact information of the person sending the letter

2. Date: Current date of the letter

3. Recipient's Details: Full name and address of the credit card company or debt collection agency

4. Account Information: Relevant credit card account numbers and any reference numbers used by the creditor

5. Formal Request: Clear statement requesting all communication to cease, citing relevant sections of Australian consumer law

6. Acknowledgment of Debt: Statement acknowledging or disputing the existence of the debt, without admitting liability

7. Communication Preferences: Specification of any permitted forms of future communication (e.g., written correspondence only)

8. Legal Rights Statement: Reference to rights under Australian Consumer Law and Privacy Act

9. Signature Block: Formal signature section with full name and date

Optional Sections

1. Previous Communication Reference: Include when there has been prior correspondence or harassment that needs to be referenced

2. Dispute Notice: Include when the debt is being disputed, requiring details of the dispute

3. Legal Representation Notice: Include when communication should be directed to a legal representative

4. Financial Hardship Declaration: Include when cessation request is due to financial hardship

5. Privacy Breach Documentation: Include when there have been privacy breaches in previous communications

Suggested Schedules

1. Communication Log: Record of previous unwanted communications from the creditor

2. Account Statements: Copies of relevant credit card statements or account documentation

3. Supporting Documentation: Any relevant evidence supporting the cease and desist request (e.g., harassment records, incorrect debt claims)

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant Industries

Financial Services

Banking

Legal Services

Debt Collection

Consumer Credit

Insurance

Financial Technology

Consumer Protection

Relevant Teams

Legal Affairs

Credit Collections

Consumer Relations

Compliance

Risk Management

Customer Support

Debt Recovery

Financial Hardship

Regulatory Affairs

Consumer Protection

Relevant Roles

Credit Collection Manager

Consumer Credit Officer

Legal Compliance Officer

Debt Recovery Specialist

Consumer Protection Advocate

Financial Hardship Officer

Credit Risk Manager

Customer Relations Manager

Legal Affairs Director

Consumer Rights Advisor

Banking Operations Manager

Regulatory Compliance Specialist

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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