Exclusive Service Agreement Template for United Arab Emirates

1. Service Levels: Specific performance metrics and KPIs, used when service quality measurement is crucial

2. Compliance with Laws: Specific regulatory compliance requirements, needed for regulated industries

3. Insurance: Insurance requirements, important for high-risk services

4. Data Protection: Data handling and privacy provisions, needed when personal data is processed

5. Non-Competition: Additional competition restrictions, used when broader protection is needed

6. Personnel: Requirements for service provider's staff, important for on-site services

7. Transition Services: Provisions for handover at termination, needed for complex services

8. Audit Rights: Client's right to audit service provider, important for regulated services

1. Schedule 1 - Service Description: Detailed specification of services to be provided

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels: Performance metrics, KPIs, and measurement methodology

4. Schedule 4 - Key Personnel: List of key staff assigned to provide services

5. Schedule 5 - Required Insurance: Details of insurance types and coverage levels

6. Schedule 6 - Technical Requirements: Technical specifications and standards

7. Schedule 7 - Form of Reports: Templates for required service reports

8. Appendix A - Escalation Matrix: Contact details and escalation procedures