Standard MVNO Agreement (Mobile Virtual Network Operator)
Publisher one
Genie AIJurisdiction
England and WalesCost
Free to useRelevant sectors
Type of legal document
📄 Mobile network operator agreementBusiness activity
MVNO AgreementA mobile network operator agreement is a contract between a mobile network operator and a customer that sets out the terms and conditions under which the customer may use the mobile network operator's services. The agreement will typically cover issues such as service charges, billing, and customer service.
An MVNO is a telecom service provider that doesn't possess its own network infrastructure but rather leases network capacity and resells it to its customers. This agreement is specifically tailored to address the peculiarities of MVNO operations within the UK regulatory framework.
The template covers various aspects of the relationship between the MVNO and the network operator, ensuring clarity and protection for both parties. It typically includes provisions related to:
1. Rights and obligations: The template outlines the rights and responsibilities of both parties, defining their roles and the scope of services to be provided by the network operator to the MVNO. It clarifies the terms and conditions for the use of the network infrastructure and services.
2. Service level agreements: The agreement establishes the expected quality of service to be delivered by the network operator, including network coverage, reliability, and performance benchmarks. It may address issues like minimum service levels, maintenance, troubleshooting, and fault resolution.
3. Commercial terms: This section covers the financial aspects of the agreement, including payment terms, fees, revenue sharing, and any other commercial arrangements between the MVNO and the network operator.
4. Confidentiality and data protection: The template highlights the importance of maintaining confidentiality and protecting sensitive information shared between the parties. It may establish protocols for handling personal data and complying with relevant data protection regulations, such as the General Data Protection Regulation (GDPR).
5. Term and termination: The agreement provides details regarding the duration of the contractual relationship, termination clauses, and procedures to be followed in case of early termination or breach of terms.
6. Intellectual property rights: It addresses the ownership and use of any intellectual property, trademarks, or copyrights associated with the services provided by the MVNO or the network operator.
7. Dispute resolution and governing law: The agreement may include provisions for resolving disputes through negotiation, mediation, or arbitration, and establishes that UK law will govern the interpretation and enforcement of the agreement.
The Standard MVNO Agreement under UK law is a valuable legal resource that aims to protect the interests of both parties involved in an MVNO partnership, clarifying the rights, responsibilities, and obligations necessary for a successful collaboration.
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