All Templates
Maintain software
🧰 Software maintenance agreement
Software Maintenance Contract (Pro-Supplier)
Software Maintenance Contract (Pro-Supplier)
Publisher one
Genie AIJurisdiction
England and WalesCost
Free to useContract party
Relevant sectors
Type of legal document
🧰 Software maintenance agreementBusiness activity
Maintain softwareA software maintenance agreement is a contract between a software vendor and a customer that sets forth the terms and conditions of the vendor's provision of maintenance and support services to the customer. The agreement covers the scope of services to be provided, the schedule of services, the terms of payment, and other important details.
The Software Maintenance Contract (Pro-Supplier) under UK law is a legally binding document that sets out the terms and conditions between a software supplier or vendor and their client or customer regarding the maintenance and support of software products. This contract establishes a formal agreement governing the ongoing provision of software maintenance services and aims to protect both parties' interests.
The template covers various essential elements, including:
1. Parties involved: Clearly identifies the supplier and client, including their legal names, addresses, and contact details.
2. Scope of services: Defines the precise nature and extent of software maintenance to be provided, outlining the applications, modules, or specific software products covered by the contract.
3. Service levels and response times: Clearly specifies the level of services to be rendered, such as bug fixes, updates, patches, support channels, and expected response times for addressing software issues.
4. Term and termination: Defines the contract's duration, start and end dates, renewal options, and provisions for terminating the agreement, including breach of contract, non-payment, or other valid reasons.
5. Payment and fees: Outlines the payment terms, including cost, frequency, and method of payment for the software maintenance services. It may also include provisions for any additional charges, such as travel expenses or specific customization requests.
6. Intellectual property: Addresses the ownership and intellectual property rights associated with the software product, ensuring that the supplier retains their rights while granting the client a license to use the software during the contract term.
7. Confidentiality: Includes provisions to protect the confidentiality of the software's proprietary information, ensuring that both parties maintain strict confidentiality and restrict access to sensitive data.
8. Liability and warranty: Sets out the limitations of liability for each party, clarifying that the supplier won't be responsible for any damages caused by the software or loss of data, excluding situations of gross negligence or willful misconduct.
9. Dispute resolution: Establishes mechanisms for resolving disputes, such as negotiation, mediation, or arbitration, before resorting to litigation.
10. Governing law and jurisdiction: States that the contract is governed by UK law and specifies the jurisdiction for any legal proceedings or disputes arising from the agreement.
It is essential for both the software supplier and the client to review, understand, and customize the template to accurately reflect their specific needs and requirements. Consulting with legal professionals is recommended to ensure compliance with UK laws and to address any unique circumstances.
The template covers various essential elements, including:
1. Parties involved: Clearly identifies the supplier and client, including their legal names, addresses, and contact details.
2. Scope of services: Defines the precise nature and extent of software maintenance to be provided, outlining the applications, modules, or specific software products covered by the contract.
3. Service levels and response times: Clearly specifies the level of services to be rendered, such as bug fixes, updates, patches, support channels, and expected response times for addressing software issues.
4. Term and termination: Defines the contract's duration, start and end dates, renewal options, and provisions for terminating the agreement, including breach of contract, non-payment, or other valid reasons.
5. Payment and fees: Outlines the payment terms, including cost, frequency, and method of payment for the software maintenance services. It may also include provisions for any additional charges, such as travel expenses or specific customization requests.
6. Intellectual property: Addresses the ownership and intellectual property rights associated with the software product, ensuring that the supplier retains their rights while granting the client a license to use the software during the contract term.
7. Confidentiality: Includes provisions to protect the confidentiality of the software's proprietary information, ensuring that both parties maintain strict confidentiality and restrict access to sensitive data.
8. Liability and warranty: Sets out the limitations of liability for each party, clarifying that the supplier won't be responsible for any damages caused by the software or loss of data, excluding situations of gross negligence or willful misconduct.
9. Dispute resolution: Establishes mechanisms for resolving disputes, such as negotiation, mediation, or arbitration, before resorting to litigation.
10. Governing law and jurisdiction: States that the contract is governed by UK law and specifies the jurisdiction for any legal proceedings or disputes arising from the agreement.
It is essential for both the software supplier and the client to review, understand, and customize the template to accurately reflect their specific needs and requirements. Consulting with legal professionals is recommended to ensure compliance with UK laws and to address any unique circumstances.
How it works
PRODUCT HUNT
#1 Product of the Day
Try using Genie's Free AI Legal Assistant
Generate quality, formatted contracts with AI
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
Let our Legal AI make edits for you
Ask Genie to edit your document in the same way you’d ask a paralegal. Genie makes track changes, and explains its thinking just like a junior lawyer would.
AI review
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
See Genie AI in action
Book your personalised demo now
Schedule a live, interactive demo with a Genie expert
Understand the most valuable features of Genie based on your workflow
Find out exactly how your business will benefit, from hours saved to faster revenue
Similar legal templates
Standard Supporting Letter From Current Employer For Indefinite Leave To Remain Application (ilr)
This legal template is specifically designed for a supporting letter that could be provided by an individual's current employer when applying for Indefinite Leave to Remain (ILR) under UK law. ILR refers to a type of settlement status that grants an individual the right to permanently reside in the UK without any immigration restrictions. This template aims to assist the employer in drafting a comprehensive and standardized letter that verifies and highlights key aspects of the applicant's employment history, performance, and their contribution to the organization. The letter plays a crucial role in establishing the applicant's eligibility and suitability for ILR by presenting details about their job position, responsibilities, salary, length of employment, and adherence to immigration rules. It may also emphasize the significance of the applicant's presence to the company, their character, and their positive attributes. Overall, this legal template intends to facilitate the employer in creating a professional and persuasive document that supports the applicant's ILR application.
Read More
Publisher
Genie AIJurisdiction
England and WalesTEMPLATE
USED BY
5
RATINGS
5
DISCUSSIONS
1
Sub-Contract Guide for Major Project
The "Sub-Contract Guide for Major Project under UK law" is a comprehensive legal template that aims to provide guidance and establish the necessary contractual framework for sub-contractors involved in major construction or infrastructure projects within the United Kingdom.
The template covers a wide range of essential legal considerations specific to the UK jurisdiction, ensuring both parties - the main contractor and the sub-contractor - have a clear understanding of their respective rights, obligations, and procedures throughout the project.
The guide navigates through various key areas such as the formation of the sub-contract, scope of work, payment terms, liability and indemnification, dispute resolution mechanisms, termination provisions, and other vital contractual provisions necessary to safeguard the interests of both parties.
Additionally, the template may include specific UK legal requirements, such as compliance with Construction Industry Scheme (CIS) regulations, Health and Safety regulations, and any statutory obligations relevant to the particular major project.
The template aims to foster transparency and clarity in the relationship between the main contractor and sub-contractor, minimizing potential conflicts, and providing a firm legal foundation for successful project completion while ensuring compliance with applicable UK laws and regulations. It serves as a valuable tool for drafting and negotiating sub-contracts to help both parties mitigate risks, protect their rights, and facilitate effective communication and collaboration throughout the project lifespan.
The template covers a wide range of essential legal considerations specific to the UK jurisdiction, ensuring both parties - the main contractor and the sub-contractor - have a clear understanding of their respective rights, obligations, and procedures throughout the project.
The guide navigates through various key areas such as the formation of the sub-contract, scope of work, payment terms, liability and indemnification, dispute resolution mechanisms, termination provisions, and other vital contractual provisions necessary to safeguard the interests of both parties.
Additionally, the template may include specific UK legal requirements, such as compliance with Construction Industry Scheme (CIS) regulations, Health and Safety regulations, and any statutory obligations relevant to the particular major project.
The template aims to foster transparency and clarity in the relationship between the main contractor and sub-contractor, minimizing potential conflicts, and providing a firm legal foundation for successful project completion while ensuring compliance with applicable UK laws and regulations. It serves as a valuable tool for drafting and negotiating sub-contracts to help both parties mitigate risks, protect their rights, and facilitate effective communication and collaboration throughout the project lifespan.
Read More
Publisher
Genie AIJurisdiction
England and WalesTEMPLATE
USED BY
11
RATINGS
2
DISCUSSIONS
3
Standby Letter Of Credit Contract
A Standby Letter of Credit Contract under UK law is a legally binding document that outlines the terms and conditions between two parties in which one party, usually a lender or financial institution, promises to honor payment obligations on behalf of another party, typically a borrower or debtor. This contract provides a guarantee to the beneficiary, such as a supplier or seller, that they will receive payment in the event that the applicant fails to fulfill their financial obligations. The Standby Letter of Credit serves as a backup mechanism that assures the beneficiary that they will be compensated if a specified event or breach occurs as defined in the contract. This legal template aims to establish the responsibilities, rights, and obligations of the involved parties, ensuring compliance with UK laws and regulations governing Standby Letters of Credit. It may cover crucial elements such as the terms for issuing the Standby Letter of Credit, the conditions triggering the beneficiary's entitlement to draw upon it, the governing law and jurisdiction, dispute resolution mechanisms, and any necessary disclosures, warranties, or indemnities.
Read More
Publisher
Genie AIJurisdiction
England and WalesTEMPLATE
USED BY
5
RATINGS
3
DISCUSSIONS
2
