All Templates
Maintain software
🧰 Software maintenance agreement
Software Maintenance Contract (Pro-Supplier)
Software Maintenance Contract (Pro-Supplier)
Publisher one
Genie AIJurisdiction
England and WalesCost
Free to useContract party
Relevant sectors
Type of legal document
🧰 Software maintenance agreementBusiness activity
Maintain softwareA software maintenance agreement is a contract between a software vendor and a customer that sets forth the terms and conditions of the vendor's provision of maintenance and support services to the customer. The agreement covers the scope of services to be provided, the schedule of services, the terms of payment, and other important details.
The Software Maintenance Contract (Pro-Supplier) under UK law is a legally binding document that sets out the terms and conditions between a software supplier or vendor and their client or customer regarding the maintenance and support of software products. This contract establishes a formal agreement governing the ongoing provision of software maintenance services and aims to protect both parties' interests.
The template covers various essential elements, including:
1. Parties involved: Clearly identifies the supplier and client, including their legal names, addresses, and contact details.
2. Scope of services: Defines the precise nature and extent of software maintenance to be provided, outlining the applications, modules, or specific software products covered by the contract.
3. Service levels and response times: Clearly specifies the level of services to be rendered, such as bug fixes, updates, patches, support channels, and expected response times for addressing software issues.
4. Term and termination: Defines the contract's duration, start and end dates, renewal options, and provisions for terminating the agreement, including breach of contract, non-payment, or other valid reasons.
5. Payment and fees: Outlines the payment terms, including cost, frequency, and method of payment for the software maintenance services. It may also include provisions for any additional charges, such as travel expenses or specific customization requests.
6. Intellectual property: Addresses the ownership and intellectual property rights associated with the software product, ensuring that the supplier retains their rights while granting the client a license to use the software during the contract term.
7. Confidentiality: Includes provisions to protect the confidentiality of the software's proprietary information, ensuring that both parties maintain strict confidentiality and restrict access to sensitive data.
8. Liability and warranty: Sets out the limitations of liability for each party, clarifying that the supplier won't be responsible for any damages caused by the software or loss of data, excluding situations of gross negligence or willful misconduct.
9. Dispute resolution: Establishes mechanisms for resolving disputes, such as negotiation, mediation, or arbitration, before resorting to litigation.
10. Governing law and jurisdiction: States that the contract is governed by UK law and specifies the jurisdiction for any legal proceedings or disputes arising from the agreement.
It is essential for both the software supplier and the client to review, understand, and customize the template to accurately reflect their specific needs and requirements. Consulting with legal professionals is recommended to ensure compliance with UK laws and to address any unique circumstances.
The template covers various essential elements, including:
1. Parties involved: Clearly identifies the supplier and client, including their legal names, addresses, and contact details.
2. Scope of services: Defines the precise nature and extent of software maintenance to be provided, outlining the applications, modules, or specific software products covered by the contract.
3. Service levels and response times: Clearly specifies the level of services to be rendered, such as bug fixes, updates, patches, support channels, and expected response times for addressing software issues.
4. Term and termination: Defines the contract's duration, start and end dates, renewal options, and provisions for terminating the agreement, including breach of contract, non-payment, or other valid reasons.
5. Payment and fees: Outlines the payment terms, including cost, frequency, and method of payment for the software maintenance services. It may also include provisions for any additional charges, such as travel expenses or specific customization requests.
6. Intellectual property: Addresses the ownership and intellectual property rights associated with the software product, ensuring that the supplier retains their rights while granting the client a license to use the software during the contract term.
7. Confidentiality: Includes provisions to protect the confidentiality of the software's proprietary information, ensuring that both parties maintain strict confidentiality and restrict access to sensitive data.
8. Liability and warranty: Sets out the limitations of liability for each party, clarifying that the supplier won't be responsible for any damages caused by the software or loss of data, excluding situations of gross negligence or willful misconduct.
9. Dispute resolution: Establishes mechanisms for resolving disputes, such as negotiation, mediation, or arbitration, before resorting to litigation.
10. Governing law and jurisdiction: States that the contract is governed by UK law and specifies the jurisdiction for any legal proceedings or disputes arising from the agreement.
It is essential for both the software supplier and the client to review, understand, and customize the template to accurately reflect their specific needs and requirements. Consulting with legal professionals is recommended to ensure compliance with UK laws and to address any unique circumstances.
How it works
PRODUCT HUNT
#1 Product of the Day
Try using Genie's Free AI Legal Assistant
Generate quality, formatted contracts with AI
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
Let our Legal AI make edits for you
Ask Genie to edit your document in the same way you’d ask a paralegal. Genie makes track changes, and explains its thinking just like a junior lawyer would.
AI review
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
See Genie AI in action
Book your personalised demo now
Schedule a live, interactive demo with a Genie expert
Understand the most valuable features of Genie based on your workflow
Find out exactly how your business will benefit, from hours saved to faster revenue
Similar legal templates
Target Company Section 979 Threshold Compulsory Acquisition (Board Minutes)
This legal template pertains to the "Target Company Section 979 Threshold Compulsory Acquisition (Board Minutes)" in the context of UK law. The template likely includes a predefined set of minutes for recording the decision-making process and actions taken by the board of directors of a target company in response to a compulsory acquisition scenario.
Under UK law, Section 979 of the Companies Act 2006 provides a framework for acquiring the shares of minority shareholders by majority shareholders, subject to certain thresholds and conditions. When the ownership threshold stipulated in Section 979 is reached or exceeded, the majority shareholders have the power to compulsorily acquire the shares held by the minority shareholders.
The legal template will aid the target company's board of directors in accurately documenting the necessary processes and steps involved in responding to a compulsory acquisition. It may include specific sections for recording resolutions passed by the board, deliberations, voting results, and any additional actions or considerations discussed during the decision-making process.
By utilizing this legal template, the target company will ensure that its board of directors adheres to legal requirements and properly documents crucial actions related to the compulsory acquisition, guaranteeing transparency and fulfilling their fiduciary duties towards all shareholders involved.
Under UK law, Section 979 of the Companies Act 2006 provides a framework for acquiring the shares of minority shareholders by majority shareholders, subject to certain thresholds and conditions. When the ownership threshold stipulated in Section 979 is reached or exceeded, the majority shareholders have the power to compulsorily acquire the shares held by the minority shareholders.
The legal template will aid the target company's board of directors in accurately documenting the necessary processes and steps involved in responding to a compulsory acquisition. It may include specific sections for recording resolutions passed by the board, deliberations, voting results, and any additional actions or considerations discussed during the decision-making process.
By utilizing this legal template, the target company will ensure that its board of directors adheres to legal requirements and properly documents crucial actions related to the compulsory acquisition, guaranteeing transparency and fulfilling their fiduciary duties towards all shareholders involved.
Read More
Publisher
Genie AIJurisdiction
England and WalesTEMPLATE
USED BY
4
RATINGS
0
DISCUSSIONS
0
Trade Contractor Collateral Warranty (To Purchaser)
The Trade Contractor Collateral Warranty (To Purchaser) under UK law is a legal template that outlines the agreement between a trade contractor and a purchaser in the construction industry. In the UK, a collateral warranty is an additional contractual document that extends the duty of care of the trade contractor beyond the main contract between the contractor and the employer.
This legal document serves as a guarantee to the purchaser that the trade contractor will fulfill their obligations and responsibilities agreed upon in the main contract. It provides assurances to the purchaser that the trade contractor will perform their work with reasonable care, skill, and in compliance with all relevant laws, regulations, and industry standards.
The template includes crucial provisions such as the scope of work and services to be provided, the timeline for completion, liability and indemnity clauses, terms for defects liability and rectification, and any specific warranties or guarantees related to the work. It also covers provisions regarding insurance and the resolution of disputes, including mechanisms for arbitration or mediation.
The Trade Contractor Collateral Warranty (To Purchaser) under UK law is designed to protect the interests of the purchaser in case the main contract between the employer and the trade contractor does not cover all the necessary obligations, risks, and responsibilities. By obtaining this collateral warranty, the purchaser gains an additional level of security and legal recourse in case of any breaches or defects that may arise during or after the construction process.
It is important to note that this legal template is specific to the UK jurisdiction and should be reviewed and customized by legal professionals to cater to the specific requirements of the trade contract and the parties involved.
This legal document serves as a guarantee to the purchaser that the trade contractor will fulfill their obligations and responsibilities agreed upon in the main contract. It provides assurances to the purchaser that the trade contractor will perform their work with reasonable care, skill, and in compliance with all relevant laws, regulations, and industry standards.
The template includes crucial provisions such as the scope of work and services to be provided, the timeline for completion, liability and indemnity clauses, terms for defects liability and rectification, and any specific warranties or guarantees related to the work. It also covers provisions regarding insurance and the resolution of disputes, including mechanisms for arbitration or mediation.
The Trade Contractor Collateral Warranty (To Purchaser) under UK law is designed to protect the interests of the purchaser in case the main contract between the employer and the trade contractor does not cover all the necessary obligations, risks, and responsibilities. By obtaining this collateral warranty, the purchaser gains an additional level of security and legal recourse in case of any breaches or defects that may arise during or after the construction process.
It is important to note that this legal template is specific to the UK jurisdiction and should be reviewed and customized by legal professionals to cater to the specific requirements of the trade contract and the parties involved.
Read More
Publisher
Genie AIJurisdiction
England and WalesTEMPLATE
USED BY
6
RATINGS
0
DISCUSSIONS
0
Tenant's Notice to Terminate Lease (Break Clause)
The Tenant's Notice to Terminate Lease (Break Clause) under UK law is a legal template designed to assist tenants in terminating their lease agreement before the agreed-upon end date, specifically using a break clause as outlined in the original lease agreement. This document provides a formal and legally binding notice that confirms the tenant's intention to exercise their right to terminate the lease early, as granted by the break clause in compliance with UK law.
The template outlines the required information that tenants should include in their notice, such as their name, address, and contact details, as well as the specific details of the property being leased. Additionally, it includes a reference to the relevant clause in the original lease agreement that grants the tenant the right to terminate the lease using the break clause.
This legal template ensures that tenants follow the correct protocols and procedures when initiating an early termination, safeguarding their rights and minimizing potential disputes with the landlord or managing agent. By utilizing this template, tenants can provide a clear, written notice to their landlord or property management company, adhering to the legal requirements necessary to exercise their right to terminate the lease through the break clause.
Overall, the Tenant's Notice to Terminate Lease (Break Clause) under UK law serves as a crucial document for tenants wishing to end their lease agreement prematurely, offering a formal and professional way to initiate the process while maintaining compliance with the legal framework outlined in UK tenancy regulations.
The template outlines the required information that tenants should include in their notice, such as their name, address, and contact details, as well as the specific details of the property being leased. Additionally, it includes a reference to the relevant clause in the original lease agreement that grants the tenant the right to terminate the lease using the break clause.
This legal template ensures that tenants follow the correct protocols and procedures when initiating an early termination, safeguarding their rights and minimizing potential disputes with the landlord or managing agent. By utilizing this template, tenants can provide a clear, written notice to their landlord or property management company, adhering to the legal requirements necessary to exercise their right to terminate the lease through the break clause.
Overall, the Tenant's Notice to Terminate Lease (Break Clause) under UK law serves as a crucial document for tenants wishing to end their lease agreement prematurely, offering a formal and professional way to initiate the process while maintaining compliance with the legal framework outlined in UK tenancy regulations.
Read More
Publisher
Genie AIJurisdiction
England and WalesTEMPLATE
USED BY
3
RATINGS
2
DISCUSSIONS
2