B2B Contract For Ongoing Services Agreement (Customer Friendly)
Publisher one
Genie AIJurisdiction
England and WalesRelevant sectors
Type of legal document
🛎️ Supply of Services AgreementBusiness activity
Supply servicesA supply of services agreement is a contract between a service provider and a client that sets out the terms and conditions of the provision of services. It is important to have a written agreement in place to protect both parties and to ensure that the services are provided in accordance with the agreed upon terms. The agreement should cover all aspects of the provision of services, including the scope of work, payment terms, and any other relevant details.
The agreement covers various essential aspects, including the scope and description of the services to be provided, the pricing and payment terms, duration and termination provisions, intellectual property rights, confidentiality, liability and indemnification, dispute resolution, and governing law.
To make it customer-friendly, the template emphasizes fairness, flexibility, and clarity in contractual terms, aiming to strike a balance between parties by incorporating provisions that safeguard the customer's interests. It may include provisions such as service level expectations, performance metrics, reporting obligations, and quality assurance measures to ensure the customer receives satisfactory services and necessary recourse if expectations are not met.
Overall, this legal template serves as a valuable tool for businesses operating in the UK seeking to establish a robust, customer-friendly framework to govern their ongoing services agreements in a manner that satisfies legal requirements and provides a solid foundation for a successful business relationship.
How it works
Try using Genie's Free AI Legal Assistant
Generate quality, formatted contracts with AI
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
Let our Legal AI make edits for you
Ask Genie to edit your document in the same way you’d ask a paralegal. Genie makes track changes, and explains its thinking just like a junior lawyer would.
AI review
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
Book your personalised demo now
Similar legal templates
Simple Back-to-Back Contract (Commercial)
This template is suitable for various commercial dealings such as the sale or purchase of goods, services, or intellectual property rights. It ensures that both contracts are consistent and mirror each other, safeguarding the interests of all parties involved and minimizing any potential conflicts or discrepancies.
The Simple Back-to-Back Contract (Commercial) under UK law covers essential elements such as the identification of the involved parties, the description of the goods or services being exchanged, terms of payment, delivery conditions, warranties, indemnification clauses, dispute resolution mechanisms, termination provisions, and other relevant legal clauses.
By using this legal template, parties can establish a clear contractual framework that streamlines the process and minimizes the risk of contractual disputes or misunderstandings. However, it is important to note that while this template provides a general structure for a back-to-back contract under UK law, it is always recommended to seek professional legal advice to tailor the agreement according to the specific requirements and circumstances of the transaction.
Publisher
Genie AIJurisdiction
England and WalesSite Reliability Engineer Contract
This Site Reliability Engineer contract template is designed for a commercial site reliability engineering organisation (or an individual site reliability engineer) to use when contracting out their skills and services in exchange for payment. This contract sets out the type of site reliability engineering and site-reliability-engineering-related services to be completed by the site reliability engineer on behalf of the client, with consideration for expectations around quality and delivery timescales, as well as any mitigating circumstances. This contract allows for payment to be made by the client to the site reliability engineering firm or individual site reliability engineer on a weekly or monthly basis but can easily be edited to account for other payment schedules and could be altered to include bonuses conditional on performance. It can also be fully customised with the details of the two parties and the duration of the contract and can be printed, downloaded and edited freely as part of our mission to open source business legals. This is a template for contractors who fit outside of the UK's off-payroll working rules (IR35).
