Master Framework Agreement Template for New Zealand

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Key Requirements PROMPT example:

Master Framework Agreement

"I need a Master Framework Agreement for an IT services provider relationship starting March 2025, with a focus on cloud services and data protection requirements under New Zealand law, including provisions for multiple group companies to place orders under the framework."

Document background
The Master Framework Agreement is designed for businesses seeking to establish a long-term commercial relationship under New Zealand law where multiple transactions or services are anticipated over time. It provides a comprehensive framework that eliminates the need to negotiate standard terms repeatedly for each transaction, while allowing flexibility for specific requirements through individual statements of work or service orders. This agreement is particularly valuable for ongoing service arrangements, complex supply relationships, or strategic partnerships where a structured approach to multiple transactions is required. The document incorporates all necessary elements required under New Zealand legislation and commercial practice, providing a robust foundation for business relationships while maintaining operational efficiency.
Suggested Sections

1. Parties: Identifies and provides details of the contracting parties

2. Background: Sets out the context and purpose of the agreement

3. Definitions and Interpretation: Defines key terms and establishes interpretation principles

4. Structure and Scope: Explains the framework nature and how specific agreements will operate under it

5. Term and Termination: Duration of the agreement and termination rights

6. Ordering Process: Process for entering into specific agreements under the framework

7. Prices and Payment: General pricing principles and payment terms

8. Performance Standards: Overall quality and service level requirements

9. Intellectual Property Rights: General IP ownership and licensing provisions

10. Confidentiality: Protection of confidential information

11. Liability and Indemnities: Risk allocation between parties

12. Insurance: Required insurance coverage

13. Force Majeure: Provisions for unforeseen circumstances

14. Dispute Resolution: Process for resolving disputes

15. General Provisions: Standard boilerplate clauses including notices, assignment, and governing law

Optional Sections

1. Data Protection: Required if personal data processing is involved in the services

2. Compliance with Laws: Detailed compliance obligations for regulated industries

3. Anti-Bribery and Corruption: Required for international dealings or high-risk sectors

4. Environmental Requirements: For agreements involving environmental impacts or sustainability commitments

5. Security Requirements: For agreements involving IT systems or sensitive information

6. Business Continuity: For critical services or long-term strategic relationships

7. Parent Company Guarantee: When financial security is required from a parent company

8. Change Control: For complex agreements requiring formal change management processes

9. Key Personnel: When specific individuals are critical to service delivery

10. Transition and Exit: For complex services requiring detailed transition arrangements

Suggested Schedules

1. Schedule 1 - Services Description: Template for describing services under specific agreements

2. Schedule 2 - Pricing Framework: Detailed pricing mechanisms and rate cards

3. Schedule 3 - Service Levels: Detailed performance metrics and measurement

4. Schedule 4 - Governance: Management structure and meeting requirements

5. Schedule 5 - Form of Statement of Work: Template for specific agreements under the framework

6. Schedule 6 - Technical Requirements: Standard technical specifications and requirements

7. Schedule 7 - Security Requirements: Detailed security standards and procedures

8. Schedule 8 - Change Control Procedure: Detailed process for managing changes

9. Appendix A - Key Contacts: List of key personnel and contact details

10. Appendix B - Approved Subcontractors: List of pre-approved subcontractors if applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Information Technology

Professional Services

Manufacturing

Construction

Telecommunications

Financial Services

Healthcare

Energy and Utilities

Logistics and Supply Chain

Consulting Services

Facilities Management

Business Process Outsourcing

Relevant Teams

Legal

Procurement

Commercial

Finance

Operations

Risk and Compliance

Business Development

Project Management

Account Management

Vendor Management

Relevant Roles

Chief Executive Officer

Commercial Director

Head of Legal

Procurement Manager

Contract Manager

Business Development Manager

Operations Director

Chief Financial Officer

Risk Manager

Compliance Officer

General Counsel

Commercial Lawyer

Project Manager

Account Manager

Vendor Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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