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Billing Agent Agreement
"I need a Billing Agent Agreement for my healthcare software company that will appoint an external agency to handle all our subscription billing and payment collections from March 2025, including integration with our payment gateway and compliance with healthcare data privacy requirements."
1. Parties: Identifies and provides details of the Principal and the Billing Agent
2. Background: Explains the context of the agreement and the parties' intentions
3. Definitions: Defines key terms used throughout the agreement
4. Appointment and Scope: Formally establishes the billing agent's appointment and outlines the authorized services
5. Agent's Obligations: Details the responsibilities and duties of the billing agent
6. Principal's Obligations: Outlines the responsibilities and duties of the principal
7. Fees and Payment Terms: Specifies the agent's compensation and payment arrangements
8. Compliance Requirements: Sets out regulatory compliance obligations including AML/CFT and privacy requirements
9. Reporting and Accounting: Details the reporting requirements and accounting procedures
10. Term and Termination: Specifies the duration of the agreement and termination provisions
11. Confidentiality: Addresses the handling of confidential information
12. Liability and Indemnification: Outlines liability limitations and indemnification obligations
13. General Provisions: Contains standard boilerplate clauses including governing law, notices, and assignment
1. Sub-agents: Include when the billing agent may need to appoint sub-agents
2. Intellectual Property: Include when proprietary systems or software are involved in the billing process
3. Insurance: Include when specific insurance requirements need to be maintained
4. Service Levels: Include when specific performance metrics need to be maintained
5. Data Protection: Include detailed privacy provisions when handling sensitive personal data
6. Business Continuity: Include when service continuity is critical
7. Dispute Resolution: Include when specific dispute resolution procedures are required
8. Territory Restrictions: Include when the agent's services are limited to specific geographic areas
1. Schedule 1 - Services Description: Detailed description of the billing services to be provided
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, charges, and commission structures
3. Schedule 3 - Service Levels: Performance metrics and service level requirements
4. Schedule 4 - Reporting Requirements: Templates and specifications for required reports
5. Schedule 5 - Approved Collection Methods: List of authorized payment collection methods and procedures
6. Schedule 6 - Contact Details: Key contact information for both parties
7. Appendix A - Operating Procedures: Detailed procedures for day-to-day operations
8. Appendix B - Compliance Checklist: Checklist of regulatory requirements and compliance procedures
Authors
Applicable Laws
Authorized Representative
Billing Cycle
Billing Services
Business Day
Commencement Date
Confidential Information
Customer
Customer Account
Customer Data
Dispute
Effective Date
Fees
Force Majeure Event
Intellectual Property Rights
Invoice
Material Breach
Payment Methods
Payment Platform
Personal Information
Principal
Principal's Customers
Regulatory Requirements
Related Entity
Reporting Period
Services
Service Levels
Sub-agent
Term
Territory
Transaction
Transaction Records
Working Hours
Authority
Service Provision
Payment Terms
Commission
Compliance
Regulatory Requirements
Data Protection
Privacy
Confidentiality
Record Keeping
Reporting
Audit Rights
Performance Standards
Service Levels
Sub-contracting
Intellectual Property
Representations and Warranties
Liability
Indemnification
Insurance
Force Majeure
Term
Termination
Assignment
Notices
Dispute Resolution
Governing Law
Entire Agreement
Variation
Severability
Relationship of Parties
Survival
Third Party Rights
Financial Services
Utilities
Telecommunications
Healthcare
Insurance
Property Management
Professional Services
Education
Subscription Services
Technology Services
Finance
Legal
Operations
Compliance
Risk Management
Treasury
Accounts Receivable
Commercial
Customer Service
Information Technology
Chief Financial Officer
Finance Director
Accounts Receivable Manager
Revenue Manager
Billing Operations Manager
Compliance Officer
Legal Counsel
Commercial Manager
Operations Director
Treasury Manager
Contract Manager
Financial Controller
Collections Manager
Customer Service Manager
Risk Manager
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