Project Service Agreement Template for Netherlands

1. Data Protection: Detailed GDPR compliance provisions when personal data processing is involved

2. Security Requirements: Specific security measures and protocols when handling sensitive information or systems

3. Service Levels: Detailed service level agreements (SLAs) when specific performance metrics are required

4. Business Continuity: Business continuity and disaster recovery requirements for critical services

5. Environmental Compliance: Environmental obligations and compliance requirements for projects with environmental impact

6. Insurance: Specific insurance requirements beyond standard coverage

7. Staff and Subcontracting: Rules regarding key personnel, subcontracting, and staff replacement when relevant

8. Exit Management: Detailed transition arrangements for complex projects requiring handover

9. Compliance with Standards: Industry-specific standards and certification requirements

10. Warranties: Additional warranties beyond standard provisions for specific technical or professional requirements

1. Schedule 1 - Services Description: Detailed technical specifications and scope of services

2. Schedule 2 - Pricing and Payment Schedule: Detailed breakdown of fees, costs, and payment milestones

3. Schedule 3 - Project Timeline: Detailed project plan with milestones and deliverables

4. Schedule 4 - Service Levels and KPIs: Detailed performance metrics and measurement criteria

5. Schedule 5 - Governance Structure: Project team organization, roles, and responsibilities

6. Schedule 6 - Change Request Template: Standard form for requesting and documenting changes

7. Schedule 7 - Acceptance Criteria: Detailed criteria for accepting deliverables

8. Schedule 8 - Security Requirements: Detailed security protocols and requirements

9. Appendix A - Contact Details: Key contact information for both parties

10. Appendix B - Required Documentation: List of documents to be maintained during the project