Online Performance Review System Template for Netherlands

This Online Performance Review System agreement is designed for organizations operating in the Netherlands seeking to implement a digital solution for employee performance evaluations. The document addresses the critical need for systematic, fair, and compliant performance review processes while adhering to Dutch employment law, EU GDPR requirements, and works council regulations. It is particularly relevant in the current digital workplace environment where organizations need secure, efficient, and legally compliant tools for managing employee performance. The agreement covers essential aspects such as system functionality, data protection, user access rights, security measures, and support services, while ensuring compliance with Dutch legal requirements for employee evaluation and data privacy. This document should be used when implementing new performance review systems or updating existing ones to ensure proper documentation of the service provider's obligations and the organization's rights and responsibilities.

1. Parties: Identification of the service provider and the client organization

2. Background: Context of the agreement and purpose of implementing the online performance review system

3. Definitions: Definitions of key terms used throughout the agreement

4. System Description: Detailed description of the online performance review system and its core functionalities

5. Implementation and Access: Terms regarding system implementation, user access, and authentication procedures

6. Data Protection and Privacy: GDPR compliance measures and data processing requirements

7. Security Requirements: Security standards, protocols, and measures for protecting system data

8. Performance Review Process: Standard procedures and guidelines for conducting performance reviews

9. Service Levels: Performance standards, availability, and response times for the system

10. Support and Maintenance: Terms for technical support, maintenance, and updates

11. Fees and Payment: Pricing structure, payment terms, and billing procedures

12. Term and Termination: Duration of the agreement and termination provisions

13. Intellectual Property: Rights and restrictions regarding system IP and customer data

14. Confidentiality: Protection of confidential information exchanged between parties

15. General Provisions: Standard legal clauses including governing law, notices, and amendments