Credit Card Use Agreement Template for Malaysia

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Key Requirements PROMPT example:

Credit Card Use Agreement

"I need a Credit Card Use Agreement for a premium travel rewards credit card launching in March 2025, which includes provisions for international transactions, airport lounge access, and travel insurance benefits, compliant with Malaysian banking regulations."

Document background
The Credit Card Use Agreement serves as the foundational legal document governing the relationship between credit card issuers and cardholders in Malaysia. This document is essential when establishing new credit card accounts and must comply with Bank Negara Malaysia's strict guidelines and regulatory requirements. The agreement covers crucial aspects such as credit limits, interest rates, fees, payment obligations, and cardholder responsibilities, while incorporating consumer protection measures required by Malaysian law. It's designed to protect both the financial institution's interests and cardholder rights, ensuring transparency in terms and conditions as mandated by Malaysian banking regulations. The document is particularly important given Malaysia's growing digital banking landscape and increasing credit card usage across various sectors.
Suggested Sections

1. Parties: Identifies the credit card issuer and the cardholder, including their full legal names and addresses

2. Background: Brief context explaining the purpose of the agreement and the credit card facility being offered

3. Definitions: Defines key terms used throughout the agreement, including 'credit limit', 'billing cycle', 'statement date', etc.

4. Card Issuance and Acceptance: Terms regarding the issuance of the card, activation procedures, and acceptance of terms

5. Credit Limit: Details about the credit limit, how it's determined, and procedures for limit changes

6. Fees and Charges: Comprehensive breakdown of all applicable fees, finance charges, and interest rates

7. Billing and Payment: Terms regarding billing cycles, statement generation, payment methods, and due dates

8. Cardholder Obligations: Responsibilities of the cardholder including card security, reporting loss/theft, and authorized usage

9. Default and Consequences: Events of default and their consequences, including suspension or termination of card privileges

10. Personal Data Protection: Terms regarding the collection, use, and protection of personal data in compliance with PDPA 2010

11. Amendments and Variations: Terms regarding the bank's right to modify agreement terms and notification requirements

12. Termination: Conditions and procedures for termination by either party

13. Governing Law: Specification that the agreement is governed by Malaysian law and submission to Malaysian courts

Optional Sections

1. Rewards Program: Details of any rewards, cashback, or points program associated with the card - included if the card offers such features

2. Supplementary Cards: Terms regarding additional cards issued under the primary account - included if supplementary cards are offered

3. Insurance Coverage: Details of any insurance benefits provided with the card - included if insurance features are offered

4. Digital Services: Terms regarding online banking, mobile apps, and electronic statements - included if digital services are offered

5. International Usage: Terms specific to overseas usage and foreign currency transactions - included for cards with international usage capabilities

6. Balance Transfer: Terms for balance transfer facilities - included if balance transfer features are offered

7. Installment Payment Plans: Terms for converting purchases into installment plans - included if installment features are offered

Suggested Schedules

1. Schedule of Fees and Charges: Detailed listing of all applicable fees, charges, and interest rates

2. Schedule of Benefits: Comprehensive list of card benefits, rewards, and privileges

3. Rewards Program Terms: Detailed terms and conditions of the rewards program, point calculation, and redemption

4. Authorized Merchants: List of participating merchants for specific card programs or promotions

5. Insurance Coverage Details: Detailed terms of insurance coverage including eligibility, claims procedures, and exclusions

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Relevant Industries

Banking & Financial Services

Financial Technology

Retail

E-commerce

Travel & Hospitality

Insurance

Payment Services

Consumer Services

Relevant Teams

Legal

Compliance

Product Development

Risk Management

Customer Service

Operations

Credit Assessment

Digital Banking

Cards and Payments

Regulatory Affairs

Consumer Banking

Relevant Roles

Legal Counsel

Compliance Officer

Credit Card Product Manager

Risk Manager

Customer Service Manager

Operations Manager

Financial Services Director

Consumer Banking Manager

Regulatory Affairs Specialist

Cards and Payments Director

Customer Experience Manager

Credit Assessment Officer

Digital Banking Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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