Term Service Agreement Template for India

1. Data Protection and Privacy: Include when personal data processing is involved, detailing compliance with applicable data protection laws

2. Regulatory Compliance: Include for regulated industries specifying compliance requirements and responsibilities

3. Insurance: Include when specific insurance coverage is required for service provision

4. Business Continuity: Include for critical services requiring disaster recovery and business continuity planning

5. Security Requirements: Include when handling sensitive information or systems access is required

6. Audit Rights: Include when client requires right to audit service provider's operations or compliance

7. Personnel Requirements: Include when specific qualifications or security clearances are required for service personnel

8. Change Control: Include for complex services requiring formal process for changes to scope or specifications

9. Exit Management: Include for complex services requiring detailed transition arrangements upon termination

1. Schedule 1 - Service Specifications: Detailed technical and operational specifications of services

2. Schedule 2 - Service Levels and KPIs: Detailed service level agreements, performance indicators, and measurement methods

3. Schedule 3 - Charges and Payment: Detailed fee structure, rate cards, and payment terms

4. Schedule 4 - Form of Change Order: Template for documenting and approving changes to services

5. Schedule 5 - Key Personnel: List of key personnel from both parties responsible for service delivery and management

6. Schedule 6 - Security and Compliance Requirements: Detailed security protocols and compliance requirements

7. Schedule 7 - Transition Plan: Implementation and service transition methodology

8. Appendix A - Contact Details: Contact information for key stakeholders and escalation matrix

9. Appendix B - Required Reports: List and templates of required service reports and their frequency