Document background
The Managed Print Services Contract is essential for organizations looking to outsource their printing infrastructure management to specialized service providers. This document, governed by Indian law, establishes the framework for a comprehensive service relationship covering equipment provision, maintenance, consumables supply, and technical support. It is particularly relevant for medium to large organizations seeking to optimize their printing costs, improve efficiency, and ensure consistent service quality across multiple locations. The contract addresses key aspects such as service levels, performance metrics, pricing structures, and compliance with Indian regulatory requirements, including IT laws, environmental regulations, and consumer protection standards. This agreement type is commonly used when organizations want to transition from managing their own print infrastructure to a managed service model, providing clear guidelines for both service provider and client responsibilities.
