Managed Print Services Contract Template for Canada

1. Environmental Compliance: Specific provisions for environmental standards and recycling programs, used when customer has specific sustainability requirements

2. Multi-Location Services: Additional terms for services across multiple customer sites, used for enterprises with multiple locations

3. Integration Services: Terms for integration with customer's IT systems, used when deep technical integration is required

4. Training Services: Provisions for user training and education, included when comprehensive training is part of the service

5. Disaster Recovery: Business continuity and disaster recovery procedures, used for critical business environments

6. Security Clearance: Requirements for service personnel security clearance, used in high-security environments

7. Software License Terms: Specific terms for print management software, included when software is a significant component

8. Volume Commitments: Minimum print volume guarantees and related terms, used in large-scale deployments

1. Schedule A - Equipment Specifications: Detailed list of all printer hardware, specifications, and locations

2. Schedule B - Service Level Agreement: Comprehensive SLA metrics, measurement methods, and reporting requirements

3. Schedule C - Pricing and Payment Schedule: Detailed pricing structure, volume bands, and payment terms

4. Schedule D - Implementation Plan: Timeline and milestones for service deployment and transition

5. Schedule E - Consumables List: Approved consumables specifications and ordering procedures

6. Schedule F - Technical Support Procedures: Support escalation procedures and contact information

7. Appendix 1 - Service Request Procedures: Forms and procedures for requesting service or supplies

8. Appendix 2 - Report Templates: Standard formats for service level and usage reporting