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Master Subscription Agreement
"I need a Master Subscription Agreement for my SaaS company based in Dublin, providing financial analytics software to enterprise customers across the EU, with specific emphasis on data protection and service availability commitments."
1. Parties: Identification of contracting parties and their registered addresses
2. Background: Context of the agreement and brief description of the subscription service
3. Definitions: Defined terms used throughout the agreement
4. Subscription Service: Description of service scope, access rights, and delivery obligations
5. Customer Obligations: Customer responsibilities, acceptable use policy, and compliance requirements
6. Fees and Payment: Pricing, payment terms, invoicing, and late payment consequences
7. Data Protection: GDPR compliance, data processing terms, and data security requirements
8. Intellectual Property: IP ownership, licenses, and restrictions
9. Confidentiality: Protection of confidential information and trade secrets
10. Term and Termination: Duration, renewal, termination rights, and consequences
11. Warranties and Disclaimers: Service level commitments and warranty limitations
12. Liability and Indemnification: Limitation of liability and mutual indemnification obligations
13. Force Majeure: Events excusing performance and related procedures
14. General Provisions: Standard boilerplate including governing law, notices, assignment, and entire agreement
1. Professional Services: Terms for implementation, training, or consulting services if offered
2. Hardware Terms: Terms for any equipment provided as part of the subscription
3. Service Levels: Detailed SLA terms if not covered in main warranty section
4. Security Requirements: Enhanced security obligations for regulated industries
5. Business Continuity: Disaster recovery and business continuity requirements for critical services
6. Insurance: Specific insurance requirements beyond standard coverage
7. Consumer Protection Terms: Additional protections required for B2C agreements
1. Service Description: Detailed description of subscription services and functionality
2. Service Level Agreement: Performance metrics, measurement, and remedies
3. Pricing Schedule: Detailed pricing, payment terms, and calculation methods
4. Data Processing Agreement: Detailed GDPR-compliant data processing terms
5. Support Services: Support level descriptions and procedures
6. Security Requirements: Technical and organizational security measures
7. Acceptable Use Policy: Detailed rules for service usage and restrictions
8. Form of Order: Template for additional service orders under the master agreement
Authors
Affiliate
Agreement
Authorized User
Business Day
Confidential Information
Contract Year
Customer
Customer Data
Data Controller
Data Processor
Data Protection Laws
Data Subject
Documentation
Effective Date
Fees
Force Majeure Event
GDPR
Group
Initial Term
Intellectual Property Rights
Malicious Code
Order Form
Personal Data
Professional Services
Provider
Renewal Term
Service Credits
Service Levels
Services
Software
Subscription Term
Support Services
System Requirements
Term
Third Party Applications
Updates
Upgrades
User Credentials
Virus
Working Hours
Access Rights
Service Delivery
Service Levels
Customer Obligations
Provider Obligations
Payment Terms
Invoicing
Data Protection
Data Security
Confidentiality
Intellectual Property
Warranties
Indemnification
Limitation of Liability
Term
Termination
Force Majeure
Assignment
Subcontracting
Audit Rights
Insurance
Dispute Resolution
Governing Law
Notice
Entire Agreement
Amendments
Severability
Counterparts
Third Party Rights
Anti-Bribery
Export Control
Business Continuity
Acceptable Use
Technology
Software as a Service (SaaS)
Financial Services
Healthcare
E-commerce
Professional Services
Telecommunications
Manufacturing
Education
Retail
Media and Entertainment
Insurance
Legal
Sales
Finance
Information Technology
Information Security
Procurement
Compliance
Operations
Customer Success
Business Development
Product Management
Chief Legal Officer
General Counsel
Legal Director
Commercial Lawyer
Contracts Manager
Chief Technology Officer
Head of Sales
Chief Financial Officer
Data Protection Officer
Chief Information Security Officer
Sales Director
Procurement Manager
IT Director
Compliance Officer
Business Development Manager
Account Executive
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