Master Subscription Agreement Template for Ireland

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Key Requirements PROMPT example:

Master Subscription Agreement

"I need a Master Subscription Agreement for my SaaS company based in Dublin, providing financial analytics software to enterprise customers across the EU, with specific emphasis on data protection and service availability commitments."

Document background
The Master Subscription Agreement (MSA) serves as the cornerstone agreement for businesses providing subscription-based services in Ireland. It establishes the fundamental legal and commercial framework for the service relationship, incorporating Irish law requirements and EU regulations, particularly GDPR. This document is typically used when a service provider needs a robust legal foundation for delivering subscription services to multiple customers, with the flexibility to add or modify specific services through order forms or statements of work. The MSA includes essential terms covering service delivery, access rights, fees, data protection, intellectual property, warranties, and liability limitations, while ensuring compliance with Irish and EU legal requirements. It's designed to accommodate both B2B and B2C relationships, though specific terms may need adjustment based on the customer type.
Suggested Sections

1. Parties: Identification of contracting parties and their registered addresses

2. Background: Context of the agreement and brief description of the subscription service

3. Definitions: Defined terms used throughout the agreement

4. Subscription Service: Description of service scope, access rights, and delivery obligations

5. Customer Obligations: Customer responsibilities, acceptable use policy, and compliance requirements

6. Fees and Payment: Pricing, payment terms, invoicing, and late payment consequences

7. Data Protection: GDPR compliance, data processing terms, and data security requirements

8. Intellectual Property: IP ownership, licenses, and restrictions

9. Confidentiality: Protection of confidential information and trade secrets

10. Term and Termination: Duration, renewal, termination rights, and consequences

11. Warranties and Disclaimers: Service level commitments and warranty limitations

12. Liability and Indemnification: Limitation of liability and mutual indemnification obligations

13. Force Majeure: Events excusing performance and related procedures

14. General Provisions: Standard boilerplate including governing law, notices, assignment, and entire agreement

Optional Sections

1. Professional Services: Terms for implementation, training, or consulting services if offered

2. Hardware Terms: Terms for any equipment provided as part of the subscription

3. Service Levels: Detailed SLA terms if not covered in main warranty section

4. Security Requirements: Enhanced security obligations for regulated industries

5. Business Continuity: Disaster recovery and business continuity requirements for critical services

6. Insurance: Specific insurance requirements beyond standard coverage

7. Consumer Protection Terms: Additional protections required for B2C agreements

Suggested Schedules

1. Service Description: Detailed description of subscription services and functionality

2. Service Level Agreement: Performance metrics, measurement, and remedies

3. Pricing Schedule: Detailed pricing, payment terms, and calculation methods

4. Data Processing Agreement: Detailed GDPR-compliant data processing terms

5. Support Services: Support level descriptions and procedures

6. Security Requirements: Technical and organizational security measures

7. Acceptable Use Policy: Detailed rules for service usage and restrictions

8. Form of Order: Template for additional service orders under the master agreement

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Technology

Software as a Service (SaaS)

Financial Services

Healthcare

E-commerce

Professional Services

Telecommunications

Manufacturing

Education

Retail

Media and Entertainment

Insurance

Relevant Teams

Legal

Sales

Finance

Information Technology

Information Security

Procurement

Compliance

Operations

Customer Success

Business Development

Product Management

Relevant Roles

Chief Legal Officer

General Counsel

Legal Director

Commercial Lawyer

Contracts Manager

Chief Technology Officer

Head of Sales

Chief Financial Officer

Data Protection Officer

Chief Information Security Officer

Sales Director

Procurement Manager

IT Director

Compliance Officer

Business Development Manager

Account Executive

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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