Management Services Agreement Template for Hong Kong

1. Non-Competition: Restrictions on competitive activities, used when service provider may have access to sensitive business information

2. Insurance: Insurance requirements, included when specific coverage is needed for high-risk services

3. Key Personnel: Identification and obligations of key service provider staff, used when specific individuals are crucial to service delivery

4. Service Levels: Specific performance metrics and standards, included when quantifiable service levels are required

5. Audit Rights: Client's rights to audit service provider's performance and records, used in regulated industries or for critical services

6. Business Continuity: Disaster recovery and business continuity requirements, important for critical management services

7. Anti-Corruption: Compliance with anti-corruption laws, particularly important when dealing with public entities or regulated industries

8. Change Control: Procedures for changing service scope or terms, useful for long-term or complex service arrangements

1. Schedule 1 - Services Description: Detailed breakdown of management services to be provided

2. Schedule 2 - Fee Schedule: Detailed fee structure, rates, and payment terms

3. Schedule 3 - Service Levels and KPIs: Specific performance metrics and measurement criteria

4. Schedule 4 - Key Personnel: Details of key team members and their roles

5. Schedule 5 - Reports and Deliverables: List and format of required reports and deliverables

6. Schedule 6 - Client Policies: Relevant client policies that service provider must comply with

7. Appendix A - Form of Reports: Templates for required management and performance reports

8. Appendix B - Change Request Form: Standard form for requesting changes to services or terms