Document background
A Customer Privacy Notice is a mandatory document for organizations operating in Hong Kong that collect, process, or handle personal data of customers. This document is required under the Personal Data (Privacy) Ordinance (PDPO) and must be provided to customers before or at the time of data collection. The notice serves multiple purposes: it ensures compliance with Hong Kong's data protection laws, provides transparency to customers about their data rights, and protects the organization by clearly documenting its data handling practices. The document should be regularly reviewed and updated to reflect changes in data processing activities, regulatory requirements, or organizational practices. It's particularly crucial given Hong Kong's increasing focus on data protection enforcement and the potential penalties for non-compliance with privacy regulations.
