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Delivery Partner Agreement
"Need a Delivery Partner Agreement for our e-commerce platform expansion into Northern England, partnering with a fleet of 50+ independent drivers who will handle last-mile delivery of our products, starting from March 2025."
1. Parties: Identifies and defines the contracting parties (Principal and Delivery Partner)
2. Background: Sets out context and commercial purpose of the delivery partner arrangement
3. Definitions and Interpretation: Defines key terms used throughout the agreement and rules of interpretation
4. Services: Details the delivery services to be provided, including scope and requirements
5. Payment Terms: Specifies fees, payment schedule, invoicing process, and any performance-related payments
6. Service Levels: Defines performance metrics, standards, and consequences of failure to meet them
7. Term and Termination: Duration of agreement, renewal provisions, and termination rights
8. Obligations of the Delivery Partner: Key responsibilities and commitments of the delivery partner
9. Obligations of the Principal: Key responsibilities and commitments of the principal party
10. Compliance with Laws: Requirements to comply with relevant legislation and regulations
11. Insurance and Liability: Insurance requirements and limitation of liability provisions
12. Confidentiality: Protection and handling of confidential information
13. Data Protection: Compliance with data protection laws and data handling requirements
14. Intellectual Property: Ownership and usage rights of intellectual property
15. Force Majeure: Provisions for handling events beyond reasonable control
16. Governing Law and Jurisdiction: Specification of English and Welsh law as governing law and jurisdiction
1. Change Control: Process for managing changes to services or agreement terms (for complex or long-term arrangements)
2. Subcontracting: Terms governing use of subcontractors and subcontractor management
3. Technology Requirements: Specific technology or system requirements for service delivery
4. Training and Support: Requirements for training staff and providing operational support
5. Business Continuity: Requirements for business continuity and disaster recovery
6. Environmental Requirements: Specific environmental compliance and sustainability requirements
1. Schedule 1 - Service Description: Detailed specification of delivery services and operational requirements
2. Schedule 2 - Service Levels: Detailed performance metrics, KPIs, and measurement methodology
3. Schedule 3 - Pricing Schedule: Detailed pricing structure, rates, and payment terms
4. Schedule 4 - Data Processing Agreement: GDPR-compliant data processing terms and requirements
5. Schedule 5 - Operating Manual: Detailed operational procedures, processes, and requirements
6. Schedule 6 - Insurance Requirements: Detailed insurance coverage requirements and minimum levels
7. Schedule 7 - Key Personnel: Details of key personnel from both parties and their roles
8. Schedule 8 - Form of Change Control Notice: Template and process for implementing contract changes
Authors
Applicable Laws
Business Day
Charges
Commencement Date
Confidential Information
Customer
Customer Data
Delivery Partner
Delivery Personnel
Delivery Points
Delivery Requirements
Delivery Schedule
Delivery Services
Delivery Specifications
Force Majeure Event
Good Industry Practice
Initial Term
Intellectual Property Rights
KPIs
Materials
Operating Hours
Operating Manual
Performance Standards
Personal Data
Principal Company
Service Credits
Service Levels
Services
Subcontractor
Term
Territory
Vehicle Requirements
Working Hours
Appointment and Term
Services
Delivery Partner Obligations
Principal Company Obligations
Service Levels
Performance Monitoring
Charges and Payment
Quality Standards
Health and Safety
Vehicle and Equipment Requirements
Personnel
Training
Subcontracting
Insurance
Liability and Indemnity
Force Majeure
Confidentiality
Data Protection
Intellectual Property Rights
Anti-Bribery and Corruption
Modern Slavery
Change Control
Termination
Exit Management
Notice
Assignment and Subcontracting
Dispute Resolution
Governing Law and Jurisdiction
Entire Agreement
Severability
Third Party Rights
Variation
Waiver
Further Assurance
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