Employment Rights Act 1996: Primary legislation governing employment documentation and basic employment details that must be recorded in official documents. Sets out fundamental rights of employees and requirements for employment documentation.
Data Protection Act 2018 and UK GDPR: Legislation governing how personal information must be handled, processed, and shared in employment documentation. Includes requirements for data privacy and protection in employment records.
Equality Act 2010: Ensures fair treatment and non-discrimination in employment documentation. Prohibits discriminatory language and requires fair representation of employee experience regardless of protected characteristics.
Working Time Regulations 1998: Regulations concerning working hours, shift patterns, and work schedule documentation. Particularly relevant for call center work which often involves shift work and irregular hours.
Employment Relations Act 1999: Legislation governing general employment relationships and how they should be documented and managed. Provides framework for employment documentation standards.
References Act 1995: Guidelines for providing employment references and documentation. Establishes duty of care requirements when making statements about former employees in official documentation.
ICO Guidelines: Information Commissioner's Office guidelines on handling personal information in employment documentation and references.
ACAS Guidelines: Advisory, Conciliation and Arbitration Service guidelines on proper documentation of employment relationships and experience letters.
