Service Partner Agreement Template for Germany

1. Non-Compete: Restrictions on competitive activities, used when service partner has access to sensitive market information

2. Service Levels: Specific performance metrics and KPIs, included for services requiring detailed quality measurement

3. Compliance: Additional regulatory compliance requirements, needed for regulated industries

4. Training and Support: Details of required training and ongoing support, included when service delivery requires specific expertise

5. Subcontracting: Terms for engaging subcontractors, included when subcontracting is permitted

6. Marketing and Branding: Rules for using company branding and marketing materials, included when service partner represents the company

7. Equipment and Materials: Provisions regarding supply and maintenance of equipment, included when physical assets are involved

8. Audit Rights: Company's right to audit service partner's operations, included for quality control or regulatory requirements

1. Schedule 1 - Service Description: Detailed technical specifications and scope of services

2. Schedule 2 - Fee Schedule: Detailed pricing, payment terms, and calculation methods

3. Schedule 3 - Service Levels: Performance metrics, measurement methods, and reporting requirements

4. Schedule 4 - Data Processing Agreement: GDPR-compliant data processing terms and security requirements

5. Schedule 5 - Contact Details: Key personnel and escalation contacts for both parties

6. Schedule 6 - Required Insurance: Details of mandatory insurance coverage and limits

7. Appendix A - Company Policies: Relevant company policies and procedures to be followed

8. Appendix B - Technical Requirements: Technical standards, systems, and infrastructure requirements