Service Partner Agreement Template for Malaysia

1. Non-Competition: Include when protecting against competitive activities is necessary, specifying restricted activities and geographical limitations

2. Insurance: Include when specific insurance requirements need to be maintained by the service partner

3. Performance Metrics: Include when specific KPIs or performance measurements need to be tracked

4. Subcontracting: Include when the service partner may need to engage subcontractors

5. Force Majeure: Include when specific force majeure provisions beyond standard cases need to be addressed

6. Compliance with Laws: Include when specific regulatory compliance requirements need to be highlighted

7. Training Requirements: Include when specific training or certification requirements exist

8. Equipment and Materials: Include when specific provisions about equipment or materials provision are needed

9. Dispute Resolution: Include when specific dispute resolution procedures beyond standard court proceedings are required

10. Marketing and Branding: Include when use of brands and marketing materials needs to be regulated

1. Schedule 1 - Services Description: Detailed description of all services to be provided, including specific deliverables and technical requirements

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, charges, and payment terms including any variable components

3. Schedule 3 - Service Levels: Specific service level agreements (SLAs) and performance metrics

4. Schedule 4 - Key Personnel: List of key personnel from both parties responsible for managing the relationship

5. Schedule 5 - Technical Requirements: Technical specifications and requirements for service delivery

6. Schedule 6 - Compliance Requirements: Specific regulatory and compliance requirements applicable to the services

7. Schedule 7 - Operating Procedures: Detailed operational procedures and processes

8. Appendix A - Insurance Requirements: Detailed insurance requirements and minimum coverage levels

9. Appendix B - Form of Reports: Templates and formats for required reporting

10. Appendix C - Change Request Form: Standard form for requesting changes to services or terms