Terms And Services Agreement Template for Australia

1. Service Level Agreement: Specific performance metrics and service levels, included when providing technical or online services

2. Security Requirements: Detailed security obligations and standards, included for services involving sensitive data or systems

3. Insurance: Insurance requirements and coverage details, included for high-risk services or when required by industry standards

4. Professional Services: Additional terms for professional service delivery, included when offering consulting or professional services

5. Third-Party Services: Terms relating to third-party integrations or services, included when the service involves third-party components

6. Compliance with Laws: Specific regulatory compliance obligations, included for heavily regulated industries

7. Export Control: Export control provisions, included when services may be subject to international trade restrictions

8. Marketing and Publicity: Terms for use of customer names and logos, included when marketing rights are desired

1. Schedule 1 - Service Description: Detailed description of services, including specifications and deliverables

2. Schedule 2 - Fee Schedule: Detailed pricing, payment terms, and fee calculations

3. Schedule 3 - Service Levels: Detailed service level commitments and performance metrics

4. Schedule 4 - Support Services: Description of support services, response times, and escalation procedures

5. Schedule 5 - Data Processing Terms: Detailed data handling and privacy protection procedures

6. Appendix A - Acceptable Use Policy: Detailed rules and restrictions for service usage

7. Appendix B - Security Requirements: Detailed security protocols and requirements

8. Appendix C - Change Request Process: Procedures for requesting and implementing service changes