All Countries
Terms And Conditions For Clients

Terms And Conditions For Clients Template for Australia

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Terms And Conditions For Clients

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Terms And Conditions For Clients

"I need Terms and Conditions For Clients for my new online education platform launching in March 2025, with specific focus on subscription-based services and content licensing for Australian students."

Celebrated by
Collaborations with
Investors
Document background
Terms And Conditions For Clients are essential legal documents used by businesses operating in Australia to establish clear parameters for their client relationships. These terms serve as the foundational agreement between a business and its customers, outlining service delivery, payment terms, and mutual obligations while ensuring compliance with Australian Consumer Law and other relevant legislation. The document is designed to protect both business and client interests, providing clarity on service expectations, dispute resolution, and liability limitations. It should be regularly reviewed and updated to reflect changes in business operations and legal requirements, particularly given the robust consumer protection framework in Australia.
Suggested Sections

1. Parties: Identifies the business providing the services/goods and defines who qualifies as a 'client' under the terms

2. Background: Brief context about the business's services/products and purpose of these terms

3. Definitions: Clear definitions of key terms used throughout the document

4. Service Description: Detailed description of the services or products provided

5. Acceptance of Terms: How and when these terms are deemed to be accepted by the client

6. Client Obligations: The responsibilities and obligations of the client when using the services

7. Payment Terms: Pricing, payment methods, timing, and handling of payment disputes

8. Privacy and Data Protection: How client data is collected, used, stored and protected in compliance with the Privacy Act

9. Intellectual Property: Ownership and usage rights of intellectual property

10. Limitation of Liability: Limits on the business's liability in accordance with Australian Consumer Law

11. Termination: Circumstances and processes for ending the relationship

12. Dispute Resolution: Process for handling disagreements and complaints

13. General Provisions: Standard legal provisions including governing law, severability, and entire agreement

Optional Sections

1. Service Level Agreement: Specific performance standards and metrics, recommended for technical or ongoing services

2. Cancellation and Refund Policy: Detailed policy for cancellations and refunds, important for subscription services or advance payments

3. Insurance Requirements: Specific insurance obligations, relevant for high-risk or professional services

4. Confidentiality: Detailed confidentiality obligations, important when sharing sensitive information

5. Force Majeure: Provisions for unforeseen circumstances, relevant for long-term or dependent services

6. Assignment and Subcontracting: Rules about transferring rights or using third parties, important for complex service arrangements

7. Warranties: Specific warranties beyond consumer guarantees, relevant for product sales or specialized services

Suggested Schedules

1. Fee Schedule: Detailed breakdown of all fees, charges, and payment structures

2. Service Specifications: Technical or detailed specifications of services or products

3. Privacy Policy: Detailed privacy policy that can be updated separately from main terms

4. Acceptable Use Policy: Specific rules and guidelines for using the service or product

5. Service Level Metrics: Detailed performance metrics and standards for service delivery

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Agreement
Acceptance
Authorized Representative
Business Day
Business Hours
Client
Charges
Confidential Information
Consumer Guarantees
Contract
Customer
Data
Delivery
Effective Date
Fees
Force Majeure Event
GST
Intellectual Property Rights
Invoice
Laws
Material
Order
Party/Parties
Payment Terms
Personal Information
Price
Privacy Policy
Products
Representatives
Services
Service Level Requirements
Service Provider
Service Schedule
Special Conditions
Specifications
Term
Terms and Conditions
Territory
Third Party
User
Variations
Relevant Industries

Retail

Professional Services

Technology

Healthcare

Financial Services

Education

Construction

Consulting

E-commerce

Manufacturing

Hospitality

Real Estate

Relevant Teams

Legal

Compliance

Operations

Customer Service

Sales

Business Development

Risk Management

Commercial

Corporate Affairs

Client Relations

Relevant Roles

Legal Counsel

Compliance Officer

Business Development Manager

Contract Manager

Operations Manager

Customer Service Manager

Risk Manager

Commercial Director

General Manager

CEO

Company Secretary

Sales Manager

Account Manager

Product Manager

Industries
Australian Consumer Law (Competition and Consumer Act 2010): The primary consumer protection law in Australia that sets out consumer rights, business obligations, and unfair contract terms provisions. It covers aspects like consumer guarantees, misleading conduct, and unfair contract terms.
Privacy Act 1988: Regulates how personal information must be handled, including collection, use, storage, and disclosure of personal information. Contains the Australian Privacy Principles (APPs) which are crucial for any business handling customer data.
Electronic Transactions Act 1999: Provides the legal framework for electronic transactions and ensures that electronic communications in business dealings are valid and enforceable.
Spam Act 2003: Regulates commercial electronic messages and requires consent for sending marketing communications, crucial for businesses communicating with clients electronically.
Competition and Consumer Act 2010: The broader framework law that contains the Australian Consumer Law and regulates business conduct to promote fair trading and competition.
Contract Law (Common Law): Common law principles governing contract formation, enforcement, and interpretation, including concepts of offer, acceptance, consideration, and intention to create legal relations.
Australian Securities and Investments Commission Act 2001: Relevant if the terms and conditions involve financial services or products, providing additional consumer protections in financial matters.
Corporations Act 2001: Relevant for business operations and corporate obligations, particularly if the terms and conditions are for a corporate entity dealing with clients.
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Terms Of Use Contract

Australian-law governed Terms of Use Contract establishing user rights and obligations for online services and digital platforms.

find out more

SOW Payment Terms

An Australian-compliant document specifying payment terms, schedules, and conditions for services delivered under a Statement of Work.

find out more

Dispute Resolution Terms

Australian-law governed dispute resolution terms establishing comprehensive procedures for commercial conflict resolution, including internal processes, mediation, and arbitration.

find out more

Trading Terms Agreement

An Australian law-governed agreement setting out core trading terms and conditions between business entities for their commercial relationship.

find out more

Key Man Agreement

An Australian-compliant legal agreement establishing protections and obligations regarding essential personnel whose expertise is crucial to an organization's success.

find out more

Hosted Services Agreement

An Australian law-governed agreement for the provision of hosted/cloud services, defining service terms, data protection, and performance standards.

find out more

EULA Terms Of Service

An Australian law-compliant EULA and Terms of Service agreement governing software usage and digital service provision, incorporating mandatory consumer protections and privacy requirements.

find out more

Temporary Housing Agreement

An Australian-compliant agreement establishing terms for temporary residential occupancy, designed for short-term housing arrangements under Australian federal and state tenancy laws.

find out more

Vendor Terms Contract

An Australian law-governed agreement establishing terms and conditions for the supply of goods/services by vendors to customers.

find out more

Terms And Conditions Consultant Contract

Australian-compliant Terms and Conditions Consultant Contract establishing consulting engagement parameters and mutual obligations under Australian law.

find out more

Short Form Of Agreement

A streamlined legal agreement template under Australian law for straightforward commercial arrangements, providing essential contractual provisions while maintaining brevity.

find out more

License Terms

Australian-law governed agreement setting out terms and conditions for licensing intellectual property, software, content, or other proprietary materials.

find out more

General Terms Agreement

An Australian-law governed master agreement establishing general terms and conditions for ongoing business relationships.

find out more

Terms Of Engagement Contract

An Australian-compliant contract defining the terms and conditions for professional service engagement between a service provider and client.

find out more

Cloud Service Agreement

An Australian-law governed agreement establishing terms and conditions for cloud service provision, including service levels, data protection, and regulatory compliance.

find out more

Merchant Agreement

An Australian merchant agreement governing payment processing services between payment processors and businesses, establishing terms for transaction processing, fees, and compliance requirements.

find out more

Terms Of Use Agreement For Website

An Australian-compliant legal agreement that governs website usage terms, user rights, and operator obligations.

find out more

Terms And Services Agreement

An Australian Terms and Services Agreement outlining service provision terms and conditions, compliant with Australian consumer law and regulations.

find out more

Terms And Conditions For Clients

Standard terms and conditions document governing business-client relationships under Australian law and consumer protection requirements.

find out more

SaaS Contract Terms

Standard terms and conditions for SaaS agreements compliant with Australian law, governing cloud-based software service delivery.

find out more

Month To Month Rental Form

An Australian-compliant month-to-month residential tenancy agreement template covering essential rental terms and conditions.

find out more

Service User Agreement

An Australian-law governed agreement establishing terms and conditions for service provision between service providers and users.

find out more

Terms Of Business Agreement

An Australian-compliant Terms of Business Agreement establishing the fundamental terms and conditions governing business relationships between service providers and their clients.

find out more

Advertising Service Agreement

An Australian-law governed agreement establishing terms between advertising service providers and clients, covering service scope, deliverables, and compliance requirements.

find out more

Terms Of Service Contract

An Australian-law governed Terms of Service Contract defining the legal framework for service provision and usage, incorporating mandatory Australian consumer protections.

find out more

Terms Of Use Agreement

An Australian-law governed agreement establishing the rules and conditions for using a digital service or platform, defining rights and obligations of both provider and users.

find out more

Payment Terms Agreement

An Australian-law governed agreement establishing payment terms, schedules, and obligations between business parties, including processing requirements and compliance measures.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: https://www.genieai.co/our-research
Oops! Something went wrong while submitting the form.

Genie’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; Genie’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our Trust Centre for more details and real-time security updates.

Read our Privacy Policy.