Credit Card Arbitration Agreement Template for Australia

1. Small Claims Exception: Optional section excluding small claims from mandatory arbitration, useful for consumer-friendly agreements

2. Multi-Party Arbitration: Include when there might be multiple cardholders or authorized users

3. International Arbitration Provisions: Required if the agreement may cover international cardholders

4. Mediation Procedures: Optional pre-arbitration mediation process, recommended for comprehensive dispute resolution

5. Special Circumstances: Provisions for emergency relief or interim measures, useful for high-value accounts

6. Language of Arbitration: Include for agreements that might involve non-English speaking cardholders

1. Schedule A - Arbitration Fee Schedule: Detailed breakdown of all possible arbitration fees and costs

2. Schedule B - Opt-Out Form: Standard form for customers to opt out of the arbitration agreement

3. Schedule C - Arbitrator Selection Process: Detailed process for selecting and appointing arbitrators

4. Appendix 1 - Excluded Disputes: Comprehensive list of disputes not subject to arbitration

5. Appendix 2 - Notice Requirements: Templates and requirements for serving arbitration notices