Contact Form Privacy Policy Template for Australia

A Contact Form Privacy Policy is essential for any Australian organization that collects personal information through online contact forms. This document is required to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which mandate transparency in data collection and handling practices. Organizations must implement this policy when they operate websites or digital platforms that include contact forms, ensuring users understand how their personal information will be collected, used, stored, and protected. The policy should be easily accessible from the contact form and written in clear, simple language that average users can understand. It forms part of an organization's broader privacy framework and helps demonstrate compliance with Australian privacy regulations while building trust with users.

1. Introduction: Overview of the policy's purpose and scope, including the organization's commitment to privacy

2. Definitions: Key terms used throughout the policy, including 'personal information', 'sensitive information', and 'collection'

3. Types of Information Collected: Detailed list of personal information collected through the contact form (e.g., name, email, phone number)

4. Collection Methods: How information is collected through the contact form and any automatic collection methods

5. Purpose of Collection: Specific purposes for which the information is collected and how it will be used

6. Storage and Security: How the collected information is stored and protected from unauthorized access

7. Access and Correction: How individuals can access and correct their personal information

8. Complaints Process: How to make a privacy complaint and how it will be handled

9. Contact Details: Organization's privacy officer or contact person's details for privacy-related queries