Cleaner Performance Appraisal Template for Australia

1. Customer Service Skills: For cleaners who work during business hours or have regular contact with facility users

2. Specialized Cleaning Skills: For cleaners who perform specialized cleaning tasks (e.g., medical facilities, industrial spaces)

3. Leadership Capabilities: For senior cleaners or team leaders who supervise other staff

4. Equipment Maintenance: For workplaces where cleaners are responsible for maintaining their own equipment

5. Environmental Initiatives: For organizations with specific environmental or sustainability goals

6. Language Skills: For positions requiring multiple language capabilities or specific communication requirements

1. Schedule A - Performance Metrics: Detailed breakdown of performance indicators and scoring criteria

2. Schedule B - Cleaning Standards Checklist: Specific cleaning standards and requirements for different areas/tasks

3. Schedule C - Training Record: Record of completed training and certifications

4. Appendix 1 - Incident Report Summary: Summary of any workplace incidents or safety violations during the review period

5. Appendix 2 - Customer Feedback Summary: Compilation of feedback received from facility users or clients

6. Appendix 3 - Development Plan Template: Template for creating individual development and improvement plans