Facility Maintenance Agreement Template for United Arab Emirates

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Key Requirements PROMPT example:

Facility Maintenance Agreement

"I need a Facility Maintenance Agreement for a newly constructed commercial office building in Dubai, with comprehensive maintenance services including HVAC, electrical systems, and smart building technology, starting from March 2025."

Document background
The Facility Maintenance Agreement is essential for businesses operating facilities in the UAE that require professional maintenance services. This document is designed to comply with UAE federal and emirate-specific regulations, including UAE Civil Code requirements, local municipality regulations, and relevant health and safety standards. It establishes a clear framework for the delivery of maintenance services, defining responsibilities, performance metrics, and operational procedures. The agreement is particularly important given the UAE's demanding climate conditions and high standards for facility maintenance, especially in commercial and public spaces. The document typically includes comprehensive service specifications, pricing structures, and compliance requirements, making it suitable for various facility types from commercial buildings to industrial complexes.
Suggested Sections

1. Parties: Identification of the facility owner/operator and the maintenance service provider, including full legal names, addresses, and registration details

2. Background: Context of the agreement, facility details, and purpose of the maintenance services

3. Definitions: Detailed definitions of technical terms, service-related terminology, and contract-specific terms

4. Scope of Services: Comprehensive description of maintenance services to be provided, including preventive and corrective maintenance

5. Term and Renewal: Duration of the agreement, commencement date, and renewal provisions

6. Service Provider Obligations: Detailed responsibilities of the maintenance provider, including staffing, equipment, and quality standards

7. Client Obligations: Responsibilities of the facility owner/operator, including access, information provision, and cooperation

8. Performance Standards: Service level agreements, KPIs, and quality benchmarks

9. Fees and Payment Terms: Pricing structure, payment schedule, and invoicing procedures

10. Health and Safety: Safety requirements, compliance with UAE safety regulations, and emergency procedures

11. Insurance and Liability: Insurance requirements, liability limitations, and indemnification provisions

12. Confidentiality: Protection of confidential information and trade secrets

13. Force Majeure: Events constituting force majeure and consequent rights and obligations

14. Termination: Grounds for termination, notice requirements, and consequences of termination

15. Dispute Resolution: Dispute resolution procedures, governing law (UAE), and jurisdiction

Optional Sections

1. Environmental Compliance: Required when services involve environmental impact or hazardous materials handling

2. Specialized Equipment Maintenance: Needed when specific technical equipment requires detailed maintenance procedures

3. Security Requirements: Required for facilities with specific security needs or sensitive areas

4. Business Continuity: Important for critical facilities requiring continuous operation

5. Technology and Systems: Necessary when maintenance includes IT systems or smart building features

6. Staff Training and Certification: Required when specific qualifications or training programs are necessary

7. Sustainability Requirements: Important for green buildings or facilities with sustainability certifications

8. Change Management: Needed for complex facilities where service requirements may evolve

Suggested Schedules

1. Schedule 1 - Facility Details: Detailed description of the facility, including floor plans and maintenance areas

2. Schedule 2 - Scope of Services Matrix: Detailed breakdown of all maintenance services and their frequencies

3. Schedule 3 - Service Level Agreements: Specific performance metrics, response times, and measurement criteria

4. Schedule 4 - Price Schedule: Detailed pricing structure, including fixed fees and variable charges

5. Schedule 5 - Key Personnel: List of key staff positions and required qualifications

6. Schedule 6 - Equipment and Tools: Inventory of maintenance equipment and tools to be provided

7. Schedule 7 - Reporting Requirements: Templates and schedules for maintenance reports and documentation

8. Schedule 8 - Emergency Procedures: Detailed emergency response procedures and contact information

9. Appendix A - Maintenance Checklist: Standard checklists for various maintenance tasks

10. Appendix B - Forms and Templates: Standard forms for work orders, incident reports, and other documentation

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Clauses
Relevant Industries

Real Estate

Healthcare

Hospitality

Education

Retail

Commercial Office

Industrial

Residential

Data Centers

Manufacturing

Shopping Malls

Logistics

Government Facilities

Mixed-Use Developments

Relevant Teams

Facilities Management

Operations

Procurement

Legal

Finance

Engineering

Maintenance

Property Management

Asset Management

Health & Safety

Technical Services

Contract Administration

Risk Management

Relevant Roles

Facility Manager

Operations Director

Property Manager

Maintenance Manager

Technical Services Manager

Building Services Engineer

Asset Manager

Procurement Manager

Contract Manager

Health and Safety Manager

Operations Manager

Project Manager

Chief Operating Officer

Real Estate Manager

Engineering Manager

Industries
UAE Civil Code (Federal Law No. 5 of 1985): Provides the fundamental principles for contracts, including formation, validity, and termination. Essential for structuring the basic contractual relationship between facility owner and maintenance provider.
UAE Commercial Transactions Law (Federal Law No. 18 of 1993): Governs commercial transactions and business relationships, relevant for B2B facility maintenance contracts and payment terms.
UAE Labor Law (Federal Law No. 8 of 1980): Regulates employment relationships, working hours, and labor rights. Crucial for provisions related to maintenance staff and service delivery requirements.
Dubai Municipality Local Order 61 of 1991: Sets standards for building maintenance, cleanliness, and safety requirements specific to Dubai facilities.
UAE Fire and Life Safety Code of Practice: Specifies requirements for fire safety systems maintenance and emergency response procedures in facilities.
Federal Law No. 24 of 1999 on Protection and Development of the Environment: Environmental regulations affecting maintenance activities, waste disposal, and use of chemicals in facility maintenance.
UAE Cabinet Decision No. 31 of 2019 Concerning Health and Safety Standards: Outlines occupational health and safety requirements that must be followed during maintenance activities.
Local Licensing Requirements (varies by Emirate): Regulations governing contractor licensing, professional qualifications, and permits required for facility maintenance services.
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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