Broker Carrier Agreement Template for United Arab Emirates

1. Non-Compete: Restrictions on competing activities - include when exclusivity is required

2. Performance Metrics: Specific KPIs and performance standards - include for larger operations

3. Technology Integration: Requirements for using specific software or systems - include when digital platforms are involved

4. Training Requirements: Carrier staff training obligations - include for specialized cargo or services

5. Sustainability Compliance: Environmental standards and practices - include for green logistics requirements

6. Customer Service Standards: Detailed customer service requirements - include for consumer-facing services

1. Schedule 1 - Service Levels: Detailed description of required service standards and performance metrics

2. Schedule 2 - Fee Schedule: Detailed breakdown of all fees, charges, and payment calculations

3. Schedule 3 - Operating Procedures: Step-by-step procedures for service delivery and operations

4. Schedule 4 - Insurance Requirements: Specific insurance types and coverage amounts required

5. Schedule 5 - Vehicle Specifications: Required vehicle standards and maintenance requirements

6. Appendix A - Required Documentation: List of required licenses, permits, and certificates

7. Appendix B - Contact Details: Key personnel and emergency contact information

8. Appendix C - Territory Map: Geographical coverage area and any excluded zones