All Templates
Maintain software
🧰 Software maintenance agreement
Software Maintenance Contract (Pro-Supplier)
Software Maintenance Contract (Pro-Supplier)
Publisher one
Genie AIJurisdiction
England and WalesCost
Free to useContract party
Relevant sectors
Type of legal document
🧰 Software maintenance agreementBusiness activity
Maintain softwareA software maintenance agreement is a contract between a software vendor and a customer that sets forth the terms and conditions of the vendor's provision of maintenance and support services to the customer. The agreement covers the scope of services to be provided, the schedule of services, the terms of payment, and other important details.
The Software Maintenance Contract (Pro-Supplier) under UK law is a legally binding document that sets out the terms and conditions between a software supplier or vendor and their client or customer regarding the maintenance and support of software products. This contract establishes a formal agreement governing the ongoing provision of software maintenance services and aims to protect both parties' interests.
The template covers various essential elements, including:
1. Parties involved: Clearly identifies the supplier and client, including their legal names, addresses, and contact details.
2. Scope of services: Defines the precise nature and extent of software maintenance to be provided, outlining the applications, modules, or specific software products covered by the contract.
3. Service levels and response times: Clearly specifies the level of services to be rendered, such as bug fixes, updates, patches, support channels, and expected response times for addressing software issues.
4. Term and termination: Defines the contract's duration, start and end dates, renewal options, and provisions for terminating the agreement, including breach of contract, non-payment, or other valid reasons.
5. Payment and fees: Outlines the payment terms, including cost, frequency, and method of payment for the software maintenance services. It may also include provisions for any additional charges, such as travel expenses or specific customization requests.
6. Intellectual property: Addresses the ownership and intellectual property rights associated with the software product, ensuring that the supplier retains their rights while granting the client a license to use the software during the contract term.
7. Confidentiality: Includes provisions to protect the confidentiality of the software's proprietary information, ensuring that both parties maintain strict confidentiality and restrict access to sensitive data.
8. Liability and warranty: Sets out the limitations of liability for each party, clarifying that the supplier won't be responsible for any damages caused by the software or loss of data, excluding situations of gross negligence or willful misconduct.
9. Dispute resolution: Establishes mechanisms for resolving disputes, such as negotiation, mediation, or arbitration, before resorting to litigation.
10. Governing law and jurisdiction: States that the contract is governed by UK law and specifies the jurisdiction for any legal proceedings or disputes arising from the agreement.
It is essential for both the software supplier and the client to review, understand, and customize the template to accurately reflect their specific needs and requirements. Consulting with legal professionals is recommended to ensure compliance with UK laws and to address any unique circumstances.
The template covers various essential elements, including:
1. Parties involved: Clearly identifies the supplier and client, including their legal names, addresses, and contact details.
2. Scope of services: Defines the precise nature and extent of software maintenance to be provided, outlining the applications, modules, or specific software products covered by the contract.
3. Service levels and response times: Clearly specifies the level of services to be rendered, such as bug fixes, updates, patches, support channels, and expected response times for addressing software issues.
4. Term and termination: Defines the contract's duration, start and end dates, renewal options, and provisions for terminating the agreement, including breach of contract, non-payment, or other valid reasons.
5. Payment and fees: Outlines the payment terms, including cost, frequency, and method of payment for the software maintenance services. It may also include provisions for any additional charges, such as travel expenses or specific customization requests.
6. Intellectual property: Addresses the ownership and intellectual property rights associated with the software product, ensuring that the supplier retains their rights while granting the client a license to use the software during the contract term.
7. Confidentiality: Includes provisions to protect the confidentiality of the software's proprietary information, ensuring that both parties maintain strict confidentiality and restrict access to sensitive data.
8. Liability and warranty: Sets out the limitations of liability for each party, clarifying that the supplier won't be responsible for any damages caused by the software or loss of data, excluding situations of gross negligence or willful misconduct.
9. Dispute resolution: Establishes mechanisms for resolving disputes, such as negotiation, mediation, or arbitration, before resorting to litigation.
10. Governing law and jurisdiction: States that the contract is governed by UK law and specifies the jurisdiction for any legal proceedings or disputes arising from the agreement.
It is essential for both the software supplier and the client to review, understand, and customize the template to accurately reflect their specific needs and requirements. Consulting with legal professionals is recommended to ensure compliance with UK laws and to address any unique circumstances.
How it works
PRODUCT HUNT
#1 Product of the Day
Try using Genie's Free AI Legal Assistant
Generate quality, formatted contracts with AI
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
Let our Legal AI make edits for you
Ask Genie to edit your document in the same way you’d ask a paralegal. Genie makes track changes, and explains its thinking just like a junior lawyer would.
AI review
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
See Genie AI in action
Book your personalised demo now
Schedule a live, interactive demo with a Genie expert
Understand the most valuable features of Genie based on your workflow
Find out exactly how your business will benefit, from hours saved to faster revenue
Similar legal templates
Sterling Term Loan Agreement (Lending Syndicate To Corporate Borrower)
The Sterling Term Loan Agreement (Lending Syndicate To Corporate Borrower) under UK law is a legal template that outlines the terms and conditions of a loan arrangement between a lending syndicate and a corporate borrower in the United Kingdom. This agreement serves as a legally binding document, establishing the rights and obligations of both parties involved in the loan transaction.
The template would typically include provisions regarding the loan amount, repayment terms, interest rates, and any applicable fees or penalties. It may also outline the conditions precedent that must be met before the loan can be disbursed, such as the submission of financial statements or the provision of collateral.
The agreement will address the responsibilities of the lending syndicate, which consists of a group of lenders, and the corporate borrower. This could include specifying the payment schedule, the mechanism for disbursing funds, and procedures for monitoring the loan and ensuring compliance with the agreed-upon terms by both parties.
Additionally, the template may include provisions relating to events of default, loan transferability, assignments, and rights and remedies in case of breaches or disputes. It may also address confidentiality, governing law, and jurisdiction, specifying that all parties must comply with UK laws and resolve any legal disputes in the UK court system.
Overall, the Sterling Term Loan Agreement (Lending Syndicate To Corporate Borrower) under UK law serves as a comprehensive legal document that governs the terms and conditions of a loan transaction between multiple lenders and a corporate borrower in compliance with the United Kingdom's legal framework.
The template would typically include provisions regarding the loan amount, repayment terms, interest rates, and any applicable fees or penalties. It may also outline the conditions precedent that must be met before the loan can be disbursed, such as the submission of financial statements or the provision of collateral.
The agreement will address the responsibilities of the lending syndicate, which consists of a group of lenders, and the corporate borrower. This could include specifying the payment schedule, the mechanism for disbursing funds, and procedures for monitoring the loan and ensuring compliance with the agreed-upon terms by both parties.
Additionally, the template may include provisions relating to events of default, loan transferability, assignments, and rights and remedies in case of breaches or disputes. It may also address confidentiality, governing law, and jurisdiction, specifying that all parties must comply with UK laws and resolve any legal disputes in the UK court system.
Overall, the Sterling Term Loan Agreement (Lending Syndicate To Corporate Borrower) under UK law serves as a comprehensive legal document that governs the terms and conditions of a loan transaction between multiple lenders and a corporate borrower in compliance with the United Kingdom's legal framework.
Read More
Publisher
Genie AIJurisdiction
England and WalesTEMPLATE
USED BY
5
RATINGS
5
DISCUSSIONS
0
Term Sheet For Loan Agreement By Single Lender Financing A Private Company Acquisition (LBR or BOEBR)
This legal template is a term sheet that outlines the terms and conditions for a loan agreement provided by a single lender to facilitate the financing of a private company acquisition. The agreement is governed by UK law, indicating its applicability and compliance with UK legal regulations.
The template contains detailed provisions specifying the obligations and responsibilities of both the lender and the borrower. It outlines the loan amount, repayment terms, interest rates, and any additional fees or costs associated with the loan. The term sheet also includes clauses concerning the security and collateral provided by the borrower, as well as any guarantees or warranties required.
Furthermore, the template likely covers the conditions precedent that must be fulfilled before the loan disbursement, such as obtaining regulatory approvals, completing legal due diligence, or meeting specific financial targets. It may also address any default and termination provisions, including the lender's rights in case of non-payment or breach of agreement.
Additionally, the term sheet could cover matters related to the use of loan proceeds, potential restrictions on the borrower's activities, and the lender's rights for inspection or audit. The template may also address provisions for amendment and assignment, governing law and jurisdiction, as well as dispute resolution mechanisms.
Overall, this legal template provides a comprehensive framework for a loan agreement between a single lender and a private company, allowing for the acquisition financing while maintaining legal compliance under UK law.
The template contains detailed provisions specifying the obligations and responsibilities of both the lender and the borrower. It outlines the loan amount, repayment terms, interest rates, and any additional fees or costs associated with the loan. The term sheet also includes clauses concerning the security and collateral provided by the borrower, as well as any guarantees or warranties required.
Furthermore, the template likely covers the conditions precedent that must be fulfilled before the loan disbursement, such as obtaining regulatory approvals, completing legal due diligence, or meeting specific financial targets. It may also address any default and termination provisions, including the lender's rights in case of non-payment or breach of agreement.
Additionally, the term sheet could cover matters related to the use of loan proceeds, potential restrictions on the borrower's activities, and the lender's rights for inspection or audit. The template may also address provisions for amendment and assignment, governing law and jurisdiction, as well as dispute resolution mechanisms.
Overall, this legal template provides a comprehensive framework for a loan agreement between a single lender and a private company, allowing for the acquisition financing while maintaining legal compliance under UK law.
Read More
Publisher
Genie AIJurisdiction
England and WalesTEMPLATE
USED BY
8
RATINGS
4
DISCUSSIONS
0
Secured Facility Agreement For Management Buyouts
A Secured Facility Agreement for Management Buyouts under UK law is a legal template that outlines the terms and conditions for providing financial support to facilitate a management buyout transaction. In a management buyout, the existing management team or key employees of a company acquire ownership or a significant stake in the business from the current owner(s) or shareholders.
This legal template is specifically designed to address the financial aspect of such a transaction, specifically focusing on the provision of funds by a third-party lender to support the management buyout. The agreement will commonly include provisions related to the loan amount, interest rates, repayment terms, collateral requirements, and any warranties or representations made by the management team regarding the operation and viability of the business.
Under UK law, this agreement is intended to ensure that all parties involved in the management buyout, including the lender, management team, and existing shareholders, have a clear understanding of their rights, obligations, and responsibilities. It establishes the terms of the loan, secures the investment against predetermined assets or collateral, and provides a legal framework for resolving any potential disputes that may arise during the transaction process.
Overall, this legal template serves as a comprehensive and legally binding document to govern the financial relationship between the lender and the management team during a management buyout under UK law.
This legal template is specifically designed to address the financial aspect of such a transaction, specifically focusing on the provision of funds by a third-party lender to support the management buyout. The agreement will commonly include provisions related to the loan amount, interest rates, repayment terms, collateral requirements, and any warranties or representations made by the management team regarding the operation and viability of the business.
Under UK law, this agreement is intended to ensure that all parties involved in the management buyout, including the lender, management team, and existing shareholders, have a clear understanding of their rights, obligations, and responsibilities. It establishes the terms of the loan, secures the investment against predetermined assets or collateral, and provides a legal framework for resolving any potential disputes that may arise during the transaction process.
Overall, this legal template serves as a comprehensive and legally binding document to govern the financial relationship between the lender and the management team during a management buyout under UK law.
Read More
Publisher
Genie AIJurisdiction
England and WalesTEMPLATE
USED BY
8
RATINGS
5
DISCUSSIONS
3
