All Templates
Maintain software
🧰 Software maintenance agreement
Software Maintenance Contract (Pro-Supplier)
Software Maintenance Contract (Pro-Supplier)
Publisher one
Genie AIJurisdiction
England and WalesCost
Free to useContract party
Relevant sectors
Type of legal document
🧰 Software maintenance agreementBusiness activity
Maintain softwareA software maintenance agreement is a contract between a software vendor and a customer that sets forth the terms and conditions of the vendor's provision of maintenance and support services to the customer. The agreement covers the scope of services to be provided, the schedule of services, the terms of payment, and other important details.
The Software Maintenance Contract (Pro-Supplier) under UK law is a legally binding document that sets out the terms and conditions between a software supplier or vendor and their client or customer regarding the maintenance and support of software products. This contract establishes a formal agreement governing the ongoing provision of software maintenance services and aims to protect both parties' interests.
The template covers various essential elements, including:
1. Parties involved: Clearly identifies the supplier and client, including their legal names, addresses, and contact details.
2. Scope of services: Defines the precise nature and extent of software maintenance to be provided, outlining the applications, modules, or specific software products covered by the contract.
3. Service levels and response times: Clearly specifies the level of services to be rendered, such as bug fixes, updates, patches, support channels, and expected response times for addressing software issues.
4. Term and termination: Defines the contract's duration, start and end dates, renewal options, and provisions for terminating the agreement, including breach of contract, non-payment, or other valid reasons.
5. Payment and fees: Outlines the payment terms, including cost, frequency, and method of payment for the software maintenance services. It may also include provisions for any additional charges, such as travel expenses or specific customization requests.
6. Intellectual property: Addresses the ownership and intellectual property rights associated with the software product, ensuring that the supplier retains their rights while granting the client a license to use the software during the contract term.
7. Confidentiality: Includes provisions to protect the confidentiality of the software's proprietary information, ensuring that both parties maintain strict confidentiality and restrict access to sensitive data.
8. Liability and warranty: Sets out the limitations of liability for each party, clarifying that the supplier won't be responsible for any damages caused by the software or loss of data, excluding situations of gross negligence or willful misconduct.
9. Dispute resolution: Establishes mechanisms for resolving disputes, such as negotiation, mediation, or arbitration, before resorting to litigation.
10. Governing law and jurisdiction: States that the contract is governed by UK law and specifies the jurisdiction for any legal proceedings or disputes arising from the agreement.
It is essential for both the software supplier and the client to review, understand, and customize the template to accurately reflect their specific needs and requirements. Consulting with legal professionals is recommended to ensure compliance with UK laws and to address any unique circumstances.
The template covers various essential elements, including:
1. Parties involved: Clearly identifies the supplier and client, including their legal names, addresses, and contact details.
2. Scope of services: Defines the precise nature and extent of software maintenance to be provided, outlining the applications, modules, or specific software products covered by the contract.
3. Service levels and response times: Clearly specifies the level of services to be rendered, such as bug fixes, updates, patches, support channels, and expected response times for addressing software issues.
4. Term and termination: Defines the contract's duration, start and end dates, renewal options, and provisions for terminating the agreement, including breach of contract, non-payment, or other valid reasons.
5. Payment and fees: Outlines the payment terms, including cost, frequency, and method of payment for the software maintenance services. It may also include provisions for any additional charges, such as travel expenses or specific customization requests.
6. Intellectual property: Addresses the ownership and intellectual property rights associated with the software product, ensuring that the supplier retains their rights while granting the client a license to use the software during the contract term.
7. Confidentiality: Includes provisions to protect the confidentiality of the software's proprietary information, ensuring that both parties maintain strict confidentiality and restrict access to sensitive data.
8. Liability and warranty: Sets out the limitations of liability for each party, clarifying that the supplier won't be responsible for any damages caused by the software or loss of data, excluding situations of gross negligence or willful misconduct.
9. Dispute resolution: Establishes mechanisms for resolving disputes, such as negotiation, mediation, or arbitration, before resorting to litigation.
10. Governing law and jurisdiction: States that the contract is governed by UK law and specifies the jurisdiction for any legal proceedings or disputes arising from the agreement.
It is essential for both the software supplier and the client to review, understand, and customize the template to accurately reflect their specific needs and requirements. Consulting with legal professionals is recommended to ensure compliance with UK laws and to address any unique circumstances.
How it works
PRODUCT HUNT
#1 Product of the Day
Try using Genie's Free AI Legal Assistant
Generate quality, formatted contracts with AI
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
Let our Legal AI make edits for you
Ask Genie to edit your document in the same way you’d ask a paralegal. Genie makes track changes, and explains its thinking just like a junior lawyer would.
AI review
Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs
See Genie AI in action
Book your personalised demo now
Schedule a live, interactive demo with a Genie expert
Understand the most valuable features of Genie based on your workflow
Find out exactly how your business will benefit, from hours saved to faster revenue
Similar legal templates
Heads Of Terms Agreement For Commercial Transactions (mou)
The "Heads of Terms Agreement for Commercial Transactions" is a comprehensive legal template specifically designed for business deals and transactions governed by UK law. This agreement is often referred to as a "Memorandum of Understanding" or MOU.
The template serves as a preliminary document that outlines the key commercial terms and conditions essential for negotiations and finalization of the transaction. It acts as a blueprint or framework for parties involved in the business deal, enabling them to set out their expectations, obligations, rights, and responsibilities before formally entering into a binding contract.
The Heads of Terms Agreement covers various aspects of the transaction, including but not limited to:
1. Parties and Purpose: Clearly identifies the parties involved, their legal status, and outlines the primary purpose of the transaction.
2. Transaction Description: Provides a concise summary of the nature of the transaction, such as an acquisition, joint venture, licensing, or collaboration agreement.
3. Scope of Cooperation: Defines the specific activities, services, or products that are subject to the agreement, setting the boundaries and limitations of the collaboration.
4. Duration and Termination: States the anticipated duration of the agreement and specifies conditions under which either party may terminate the MOU.
5. Financial Terms: Outlines the financial aspects of the transaction, including payment terms, pricing, payment schedules, and any applicable penalties or late payment provisions.
6. Confidentiality and Non-Disclosure: Includes provisions to maintain the confidentiality of sensitive information shared during negotiations or as part of the transaction, ensuring that data and trade secrets are protected.
7. Governing Law and Jurisdiction: Clearly establishes that the agreement falls under UK law, specifying the court or arbitration venue where any potential disputes will be resolved.
8. Representations and Warranties: Sets out the assurances provided by the parties regarding their capacity, authority, and legal compliance.
9. Dispute Resolution: Outlines the preferred methods for resolving any disputes that may arise during the negotiation or implementation phases.
While the Heads of Terms Agreement for Commercial Transactions is not legally binding itself, it plays a crucial role in guiding the subsequent stages of negotiation and drafting the final contract. It provides a transparent and organized structure for parties to clarify their intentions, minimize misunderstandings, and expedite the process of reaching a final agreement that will ultimately be legally enforceable.
The template serves as a preliminary document that outlines the key commercial terms and conditions essential for negotiations and finalization of the transaction. It acts as a blueprint or framework for parties involved in the business deal, enabling them to set out their expectations, obligations, rights, and responsibilities before formally entering into a binding contract.
The Heads of Terms Agreement covers various aspects of the transaction, including but not limited to:
1. Parties and Purpose: Clearly identifies the parties involved, their legal status, and outlines the primary purpose of the transaction.
2. Transaction Description: Provides a concise summary of the nature of the transaction, such as an acquisition, joint venture, licensing, or collaboration agreement.
3. Scope of Cooperation: Defines the specific activities, services, or products that are subject to the agreement, setting the boundaries and limitations of the collaboration.
4. Duration and Termination: States the anticipated duration of the agreement and specifies conditions under which either party may terminate the MOU.
5. Financial Terms: Outlines the financial aspects of the transaction, including payment terms, pricing, payment schedules, and any applicable penalties or late payment provisions.
6. Confidentiality and Non-Disclosure: Includes provisions to maintain the confidentiality of sensitive information shared during negotiations or as part of the transaction, ensuring that data and trade secrets are protected.
7. Governing Law and Jurisdiction: Clearly establishes that the agreement falls under UK law, specifying the court or arbitration venue where any potential disputes will be resolved.
8. Representations and Warranties: Sets out the assurances provided by the parties regarding their capacity, authority, and legal compliance.
9. Dispute Resolution: Outlines the preferred methods for resolving any disputes that may arise during the negotiation or implementation phases.
While the Heads of Terms Agreement for Commercial Transactions is not legally binding itself, it plays a crucial role in guiding the subsequent stages of negotiation and drafting the final contract. It provides a transparent and organized structure for parties to clarify their intentions, minimize misunderstandings, and expedite the process of reaching a final agreement that will ultimately be legally enforceable.
Read More
Publisher
Genie AIJurisdiction
England and WalesTEMPLATE
USED BY
10
RATINGS
3
DISCUSSIONS
0
Hire Agreement For Equipment (Lessee Friendly)
The legal template, "Hire Agreement For Equipment (Lessee Friendly)" under UK law, is a document that outlines the terms and conditions between a lessor and a lessee for the hire of equipment. This template is designed to be more beneficial and protective to the lessee, who is the individual or company renting the equipment.
The agreement covers various aspects such as the description and details of the equipment being leased, including its condition and any additional accessories or parts. It sets forth the duration of the hire period, which can be specified as a fixed term or an ongoing arrangement. The template also clearly defines the rental payments and the method of payment, along with any additional costs such as insurance and maintenance.
Furthermore, the template addresses the liability and responsibilities of both parties. It includes clauses regarding the lessee's duty to take care of the equipment, limitations on the lessor's liability for any damages or losses, and provisions related to insurance coverage. The agreement also discusses the lessee's rights to terminate the contract prematurely and outlines any penalties or consequences that may arise.
Additionally, the template covers legal matters such as ownership and title of the equipment, confidentiality and intellectual property rights, dispute resolution procedures, and any applicable governing laws and jurisdiction in case of a legal dispute.
In summary, the "Hire Agreement For Equipment (Lessee Friendly)" legal template under UK law is a comprehensive document that ensures a fair and transparent contractual relationship between the lessor and lessee, favoring the lessee's interests and rights.
The agreement covers various aspects such as the description and details of the equipment being leased, including its condition and any additional accessories or parts. It sets forth the duration of the hire period, which can be specified as a fixed term or an ongoing arrangement. The template also clearly defines the rental payments and the method of payment, along with any additional costs such as insurance and maintenance.
Furthermore, the template addresses the liability and responsibilities of both parties. It includes clauses regarding the lessee's duty to take care of the equipment, limitations on the lessor's liability for any damages or losses, and provisions related to insurance coverage. The agreement also discusses the lessee's rights to terminate the contract prematurely and outlines any penalties or consequences that may arise.
Additionally, the template covers legal matters such as ownership and title of the equipment, confidentiality and intellectual property rights, dispute resolution procedures, and any applicable governing laws and jurisdiction in case of a legal dispute.
In summary, the "Hire Agreement For Equipment (Lessee Friendly)" legal template under UK law is a comprehensive document that ensures a fair and transparent contractual relationship between the lessor and lessee, favoring the lessee's interests and rights.
Read More
Publisher
Genie AIJurisdiction
England and WalesTEMPLATE
USED BY
11
RATINGS
5
DISCUSSIONS
3
B2B Simple Framework Services Agreement (Supplier Friendly)
The B2B Simple Framework Services Agreement (Supplier Friendly) under UK law is a standardized legal template designed for businesses engaging in business-to-business transactions in the United Kingdom. This agreement outlines the terms and conditions between a supplier and another party, typically a client or customer, regarding the provision of services.
The template emphasizes a supplier-friendly approach, meaning it aims to protect the interests of the service provider while maintaining a fair and balanced relationship with the client. By utilizing this agreement, businesses can establish a clear framework that governs their service-based interactions, ensuring both parties are aware of their respective rights and obligations.
Key aspects covered in the B2B Simple Framework Services Agreement include the scope of services to be provided, the duration and termination conditions of the agreement, pricing and payment terms, intellectual property rights, confidentiality and data protection provisions, liability limitations, dispute resolution mechanisms, and any applicable governing law specific to the United Kingdom.
This template serves as a starting point for businesses to create a customized and legally binding agreement tailored to their unique requirements. It provides a comprehensive foundation for establishing a clear understanding between suppliers and their clients, reducing potential conflicts and disputes, and ultimately fostering a collaborative and productive relationship.
The template emphasizes a supplier-friendly approach, meaning it aims to protect the interests of the service provider while maintaining a fair and balanced relationship with the client. By utilizing this agreement, businesses can establish a clear framework that governs their service-based interactions, ensuring both parties are aware of their respective rights and obligations.
Key aspects covered in the B2B Simple Framework Services Agreement include the scope of services to be provided, the duration and termination conditions of the agreement, pricing and payment terms, intellectual property rights, confidentiality and data protection provisions, liability limitations, dispute resolution mechanisms, and any applicable governing law specific to the United Kingdom.
This template serves as a starting point for businesses to create a customized and legally binding agreement tailored to their unique requirements. It provides a comprehensive foundation for establishing a clear understanding between suppliers and their clients, reducing potential conflicts and disputes, and ultimately fostering a collaborative and productive relationship.
Read More
Publisher
Genie AIJurisdiction
England and WalesTEMPLATE
USED BY
6
RATINGS
4
DISCUSSIONS
1
