1. Parties: Identification of the marketplace operator and the vendor, including registration details and contact information
2. Background: Context of the agreement, description of the marketplace platform and its purpose
3. Definitions and Interpretation: Defined terms used throughout the agreement and rules of interpretation
4. Platform Access and Account Management: Terms regarding vendor account creation, maintenance, and access to the marketplace platform
5. Vendor Obligations: Core responsibilities of the vendor including product listings, pricing, inventory management, and customer service
6. Marketplace Obligations: Platform operator's responsibilities including platform maintenance, payment processing, and support services
7. Commission and Fees: Fee structure, payment terms, and calculation of commission on sales
8. Product Listings and Content: Requirements for product information, images, and content standards
9. Order Processing and Fulfillment: Procedures for handling orders, shipping requirements, and delivery standards
10. Customer Service and Returns: Standards for customer support, returns handling, and dispute resolution
11. Intellectual Property Rights: Protection and usage rights of trademarks, copyrights, and other IP
12. Data Protection and Privacy: Compliance with POPIA and data handling requirements
13. Confidentiality: Protection of confidential information exchanged between parties
14. Representations and Warranties: Legal assurances provided by both parties
15. Liability and Indemnification: Allocation of risks and responsibilities for losses
16. Term and Termination: Duration of agreement, renewal terms, and termination provisions
17. Post-Termination Obligations: Responsibilities and procedures following agreement termination
18. General Provisions: Standard legal clauses including notices, governing law, and dispute resolution
