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Business Resilience Program
"I need a Business Resilience Program document for our manufacturing company with 500 employees, focusing on supply chain disruption and operational continuity, with particular emphasis on our facilities in Johannesburg and Cape Town."
1. 1. Program Establishment: Introduction to the program, its scope, objectives, and authority
2. 2. Definitions and Terminology: Key terms and definitions used throughout the document
3. 3. Governance and Oversight: Management structure, roles, and responsibilities for program implementation
4. 4. Risk Assessment Framework: Methodology for identifying, assessing, and prioritizing business risks
5. 5. Business Impact Analysis: Procedures for analyzing potential impacts of disruptions on business operations
6. 6. Business Continuity Strategies: Core strategies for maintaining critical business functions during disruptions
7. 7. Incident Response Procedures: Protocols for responding to various types of business disruptions
8. 8. Crisis Communication Plan: Guidelines for internal and external communications during incidents
9. 9. Recovery and Restoration: Procedures for returning to normal operations post-disruption
10. 10. Training and Awareness: Requirements for staff training and awareness programs
11. 11. Testing and Exercises: Protocols for regular testing and validation of the program
12. 12. Program Maintenance: Procedures for reviewing and updating the program
1. Industry-Specific Compliance: Additional requirements for regulated industries (e.g., financial services, healthcare)
2. Supply Chain Resilience: Specific measures for managing supply chain disruptions and vendor dependencies
3. Cybersecurity Integration: Detailed cyber resilience measures and incident response procedures
4. Environmental Risk Management: Specific procedures for managing environmental risks and compliance
5. Remote Work Contingency: Procedures for maintaining operations through remote work arrangements
6. Physical Security Measures: Detailed physical security protocols and access control procedures
1. Schedule A: Risk Register Template: Template for documenting and tracking identified risks
2. Schedule B: Business Impact Analysis Templates: Forms and tools for conducting impact assessments
3. Schedule C: Emergency Contact Lists: Key contact information for emergency response
4. Schedule D: Incident Response Checklists: Step-by-step checklists for various incident types
5. Schedule E: Recovery Time Objectives: Detailed recovery time targets for critical functions
6. Schedule F: Testing and Exercise Schedule: Annual calendar of program testing activities
7. Appendix 1: Emergency Response Procedures: Detailed emergency response protocols
8. Appendix 2: Communication Templates: Pre-approved templates for crisis communications
9. Appendix 3: Vendor Contact List: Critical supplier and vendor contact information
10. Appendix 4: Asset Inventory: List of critical business assets and resources
Authors
Alert Level
Business Continuity
Business Impact Analysis
Business Interruption
Crisis
Crisis Management Team
Critical Business Functions
Critical Infrastructure
Cyber Incident
Disaster
Emergency
Emergency Response Team
Essential Services
Impact
Incident
Incident Commander
Key Performance Indicators
Maximum Acceptable Outage
Maximum Tolerable Period of Disruption
Mitigation
Operational Risk
Personal Information
Recovery Point Objective
Recovery Time Objective
Resilience
Response Time
Risk
Risk Appetite
Risk Assessment
Risk Owner
Risk Register
Risk Tolerance
Secondary Site
Stakeholder
Strategic Risk
System Recovery
Threat
Vulnerability
Workaround
Governance
Risk Assessment
Business Impact Analysis
Emergency Response
Crisis Management
Business Continuity
Disaster Recovery
Information Security
Data Protection
Communication Protocols
Resource Management
Training and Awareness
Testing and Exercises
Documentation and Records
Compliance
Audit and Review
Reporting
Roles and Responsibilities
Vendor Management
Health and Safety
Physical Security
Cyber Security
Environmental Management
Quality Control
Performance Monitoring
Change Management
Incident Reporting
Recovery Procedures
Confidentiality
Financial Services
Manufacturing
Mining
Healthcare
Retail
Technology
Telecommunications
Energy and Utilities
Transportation and Logistics
Professional Services
Agriculture
Construction
Education
Government Services
Hospitality
Risk Management
Operations
Information Technology
Human Resources
Legal and Compliance
Facilities Management
Security
Supply Chain
Finance
Communications
Health and Safety
Emergency Response
Business Continuity
Chief Executive Officer
Chief Risk Officer
Chief Operations Officer
Risk Manager
Business Continuity Manager
Emergency Response Coordinator
Compliance Officer
Information Security Manager
Facilities Manager
Human Resources Director
Health and Safety Officer
Supply Chain Manager
IT Director
Legal Counsel
Department Heads
Security Manager
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Business Resilience Program
A South African-compliant Business Resilience Program framework for managing organizational risks and ensuring operational continuity.
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