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Standard End User License Agreement

Standard End User License Agreement Template for Singapore

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Key Requirements PROMPT example:

Standard End User License Agreement

"I need a Standard End User License Agreement for a new mobile fitness app launching in Singapore, with specific clauses about user data collection and health information privacy, planned for release in March 2025."

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Document background
The Standard End User License Agreement serves as the primary legal framework governing the relationship between software providers and end users in Singapore. This document is essential when distributing software products, whether as downloadable applications, SaaS solutions, or mobile apps. It outlines usage permissions, restrictions, intellectual property rights, warranties, and liability limitations while ensuring compliance with Singapore's regulatory requirements, including data protection and consumer protection laws. The EULA provides legal protection for both parties and clearly defines their respective rights and obligations.
Suggested Sections

1. Parties: Identifies the licensor and licensee with full legal details

2. Background: Explains the context and purpose of the license agreement

3. Definitions: Defines key terms used throughout the agreement

4. License Grant: Specifies the scope and nature of the license being granted

5. Use Restrictions: Details what the user can and cannot do with the software

6. Intellectual Property Rights: Establishes ownership and protection of IP

7. Term and Termination: Duration of agreement and termination conditions

8. Warranties and Disclaimers: Specifies warranties provided and limitations

9. Limitation of Liability: Limits the licensor's liability under the agreement

10. Governing Law: Specifies Singapore law as governing law

Optional Sections

1. Support and Maintenance: Terms for technical support and updates - include when ongoing support is offered

2. Data Processing Terms: Detailed data handling requirements - include when personal data processing is involved

3. Service Level Agreement: Performance metrics and standards - include for software-as-a-service products

4. Export Controls: Export restriction compliance - include for international distribution

Suggested Schedules

1. Schedule 1 - Software Description: Technical specifications and features of the software

2. Schedule 2 - License Fees: Pricing and payment terms if applicable

3. Schedule 3 - Support Services: Details of support services if provided

4. Appendix A - Acceptable Use Policy: Detailed guidelines for acceptable use of the software

5. Appendix B - Data Processing Agreement: Detailed data protection terms if required under PDPA

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Industries

Copyright Act 2021: Primary legislation governing software protection, license rights and restrictions, and copyright infringement provisions in Singapore

Personal Data Protection Act 2012 (PDPA): Regulates data collection, usage, storage requirements, user privacy rights, and cross-border data transfer regulations

Computer Misuse Act 1993: Addresses unauthorized access and modification of computer material, and defines security requirements and responsibilities

Electronic Transactions Act 2010: Governs recognition of electronic contracts, electronic signatures, and formation/validity of electronic agreements

Consumer Protection (Fair Trading) Act 2003: Covers unfair practices, consumer rights, and terms deemed unfair or unconscionable in consumer contracts

Contract Law (Common Law): Fundamental principles governing formation of contract, terms and conditions, and limitation of liability

Competition Act 2004: Regulates anti-competitive provisions and fair competition requirements in agreements

Multi-tier Dispute Resolution Protocols: Includes SIAC rules and mediation options for dispute resolution in Singapore

Supply of Goods Act: Governs quality of software/services, fitness for purpose, and implied terms in supply contracts

Unfair Contract Terms Act: Regulates reasonableness of limitations, exclusion clauses, and warranty provisions in contracts

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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