Employment Act (Chapter 91): Primary legislation governing employment terms, working conditions, and workplace grievance handling procedures. Includes requirements for proper documentation of complaints and basic employment rights.
Workplace Safety and Health Act: Legislation covering safety-related complaints, reporting mechanisms for workplace hazards, and protection provisions for whistleblowers in safety-related matters.
Personal Data Protection Act (PDPA): Governs the handling of personal information in complaints, including confidentiality requirements and data storage/protection protocols in complaint management.
Protection from Harassment Act (POHA): Addresses workplace harassment complaints, including cyberbullying and online harassment, with specific protection measures for complainants.
Tripartite Guidelines on Fair Employment Practices: Guidelines establishing non-discrimination principles, fair grievance handling procedures, and equal opportunity practices in the workplace.
Whistleblower Protection Regulations: Regulations ensuring protection for employees reporting wrongdoing, including confidentiality measures and non-retaliation provisions.
Industrial Relations Act: Legislation covering union-related complaints, collective bargaining issues, and dispute resolution mechanisms in labor relations.
Prevention of Corruption Act: Legislation governing the reporting of corrupt practices, protection for whistleblowers, and investigation procedures for corruption-related complaints.
Companies Act: Corporate legislation covering governance requirements, shareholder complaints handling, and director's duties in complaint management.
Workplace Fairness Legislation: Upcoming legislation introducing new requirements for handling workplace discrimination and providing enhanced protection for employees in complaint scenarios.
