Master Service Agreement Software Development Template for Qatar

1. Source Code Escrow: Optional provisions for source code escrow arrangements, recommended for business-critical applications

2. Third-Party Software: Provisions regarding use and licensing of third-party software components, needed if third-party software is used

3. Personnel Requirements: Specific requirements for development team members, including security clearances or qualifications

4. International Data Transfer: Additional provisions for cross-border data transfers, required if data will be processed outside Qatar

5. Business Continuity: Disaster recovery and business continuity requirements, recommended for mission-critical systems

6. Knowledge Transfer: Provisions for training and knowledge transfer, important if client plans to maintain software internally

7. Non-Compete: Restrictions on competitive activities, optional based on business relationship

8. Performance Credits: Service credits or remedies for performance failures, recommended for service-level-driven contracts

1. Schedule 1 - Services Description: Detailed description of software development services and methodologies

2. Schedule 2 - Service Levels: Specific performance metrics and service level requirements

3. Schedule 3 - Charges and Payment: Detailed fee structure, rates, and payment milestones

4. Schedule 4 - Project Plan: High-level project timeline, milestones, and deliverables

5. Schedule 5 - Technical Requirements: Detailed technical specifications and requirements

6. Schedule 6 - Testing Procedures: Detailed testing requirements and acceptance criteria

7. Schedule 7 - Security Requirements: Specific security standards and requirements

8. Schedule 8 - Personnel: Key personnel and any specific requirements for team members

9. Appendix A - Change Request Template: Standard form for requesting and documenting changes

10. Appendix B - Acceptance Certificate: Standard form for documenting acceptance of deliverables