Facility Management Services Agreement Template for Netherlands

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Key Requirements PROMPT example:

Facility Management Services Agreement

"I need a Facility Management Services Agreement for our new corporate headquarters in Amsterdam, starting March 2025, with a strong focus on sustainability and smart building management, including energy efficiency targets and green cleaning services."

Document background
The Facility Management Services Agreement is essential for organizations seeking to outsource their facility management operations to professional service providers in the Netherlands. This document is used when a client organization requires comprehensive management of their facilities, including services such as building maintenance, cleaning, security, reception, catering, and other support services. The agreement must comply with Dutch legal requirements, including the Dutch Civil Code (Burgerlijk Wetboek), Working Conditions Act, and relevant environmental regulations. It establishes clear performance metrics, pricing structures, and operational procedures while allocating risks and responsibilities between parties. This type of agreement is particularly important for medium to large-scale facilities where professional management is critical for maintaining operational efficiency and regulatory compliance.
Suggested Sections

1. Parties: Identification of the service provider and client, including full legal names and registered addresses

2. Background: Context of the agreement, including brief description of the client's requirements and service provider's expertise

3. Definitions and Interpretation: Definitions of key terms used throughout the agreement and rules of interpretation

4. Scope of Services: Overview of the facility management services to be provided, referring to detailed service specifications in schedules

5. Term and Commencement: Duration of the agreement, including start date and any initial term

6. Service Provider's Obligations: Key responsibilities and commitments of the facility management provider

7. Client's Obligations: Key responsibilities and commitments of the client, including access and information provision

8. Performance Standards and KPIs: Required service levels and how performance will be measured and monitored

9. Fees and Payment: Pricing structure, payment terms, and invoicing procedures

10. Staff and Subcontractors: Requirements for service provider's personnel and rules regarding subcontracting

11. Insurance and Liability: Insurance requirements and limitation of liability provisions

12. Confidentiality and Data Protection: Obligations regarding confidential information and personal data handling

13. Termination: Circumstances under which the agreement can be terminated and the consequences

14. Force Majeure: Provisions for handling events beyond parties' reasonable control

15. Governing Law and Jurisdiction: Specification of Dutch law as governing law and jurisdiction for disputes

Optional Sections

1. Transition and Mobilization: Required when there is a complex mobilization phase or transition from previous service provider

2. Energy Management: Include when specific energy efficiency targets or sustainability requirements are part of the services

3. Innovation and Continuous Improvement: Include for longer-term contracts where service evolution is expected

4. Building Management System: Required when the service provider will operate or interface with building management systems

5. Security Services: Include when security services are part of the scope

6. Disaster Recovery and Business Continuity: Required for critical facilities or when services cannot be interrupted

7. Asset Management: Include when the service provider is responsible for managing client's assets

8. Warranties: Include when specific warranties for equipment or services are required

9. Change Control: Required for complex services where scope changes are likely

Suggested Schedules

1. Service Specifications: Detailed description of each service to be provided, including frequency and quality standards

2. Pricing Schedule: Detailed breakdown of fees, rates, and pricing mechanisms

3. Performance Management Framework: Detailed KPIs, measurement methodologies, and reporting requirements

4. Site Information: Details of the facilities covered by the agreement, including locations and access arrangements

5. Equipment and Assets: Inventory of equipment and assets covered by the services

6. Staff and Key Personnel: Details of key staff positions and any transferred employees

7. Service Level Agreement: Detailed service levels, response times, and performance standards

8. Reporting Requirements: Templates and specifications for required reports

9. Health and Safety Requirements: Specific health and safety procedures and requirements

10. Form of Performance Bond: If required, the form of any performance security

11. Approved Subcontractors: List of pre-approved subcontractors if applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Commercial Real Estate

Healthcare

Education

Manufacturing

Retail

Financial Services

Technology

Government and Public Sector

Hospitality

Industrial

Corporate Offices

Research and Development

Relevant Teams

Operations

Facilities

Legal

Procurement

Finance

Risk and Compliance

Property Management

Health and Safety

Sustainability

Commercial

Real Estate

Building Services

Maintenance

Relevant Roles

Facility Manager

Operations Director

Chief Operating Officer

Procurement Manager

Contract Manager

Property Manager

Building Services Manager

Maintenance Manager

Health and Safety Manager

Sustainability Manager

Legal Counsel

Commercial Director

Real Estate Manager

General Counsel

Chief Financial Officer

Risk Manager

Compliance Officer

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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