Document background
The Client Code of Conduct serves as a crucial governance document for organizations operating under Dutch law that need to establish clear behavioral expectations and standards for their clients. This document becomes particularly important in situations where client conduct can significantly impact service delivery, security, or regulatory compliance. It addresses key areas such as data protection under GDPR, consumer rights under Dutch law, security protocols, and acceptable use policies. The Code of Conduct helps organizations maintain professional standards, ensure regulatory compliance, and protect both the organization's and clients' interests while providing a clear framework for addressing potential misconduct or violations.
