Master Services Agreement For Software Development Template for India

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Master Services Agreement For Software Development

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Master Services Agreement For Software Development

"I need a Master Services Agreement for Software Development for my fintech startup based in Mumbai, with strong data protection clauses and security requirements as we'll be handling sensitive financial data, targeting to start the engagement by March 2025."

Document background
The Master Services Agreement For Software Development is designed for use when establishing a long-term software development relationship between a service provider and a client under Indian jurisdiction. This agreement serves as an umbrella contract that governs multiple software development projects, providing a standardized framework that eliminates the need to negotiate basic terms for each new project. It encompasses essential elements required under Indian law, including IT Act compliance, intellectual property protection, data privacy requirements, and contract law principles. The document is particularly suitable for ongoing software development relationships where multiple statements of work or project orders will be executed over time. It includes comprehensive provisions for project governance, quality standards, acceptance testing, and risk allocation, while maintaining flexibility to accommodate various software development methodologies and project types.
Suggested Sections

1. Parties: Identification and details of the contracting parties - service provider and client

2. Background: Context of the agreement and brief description of the parties' business relationship

3. Definitions: Detailed definitions of terms used throughout the agreement

4. Scope of Services: Overview of software development services to be provided

5. Service Provider Obligations: Key responsibilities and commitments of the service provider

6. Client Obligations: Key responsibilities and commitments of the client

7. Project Management: Process for managing projects, including governance and reporting

8. Change Management: Procedures for handling changes to scope, specifications, or requirements

9. Acceptance Testing: Procedures for testing and accepting deliverables

10. Intellectual Property Rights: Ownership and licensing of pre-existing and newly created IP

11. Confidentiality: Protection and handling of confidential information

12. Data Protection: Obligations regarding data security and privacy

13. Warranties: Warranties provided by both parties

14. Fees and Payment: Payment terms, rates, and invoicing procedures

15. Term and Termination: Duration of agreement and termination provisions

16. Liability and Indemnification: Limitation of liability and indemnification obligations

17. Force Majeure: Provisions for handling events beyond parties' control

18. Dispute Resolution: Process for resolving disputes between parties

19. Governing Law: Applicable law and jurisdiction

20. General Provisions: Standard boilerplate clauses including notices, assignment, and amendments

Optional Sections

1. Source Code Escrow: Provisions for source code escrow arrangements, used when client requires additional security

2. Non-Solicitation: Restrictions on hiring each other's employees, used when parties want to protect their workforce

3. Business Continuity: Disaster recovery and business continuity requirements, used for critical systems

4. Insurance: Specific insurance requirements, used for high-value or high-risk projects

5. Security Requirements: Detailed security obligations, used when handling sensitive data or systems

6. Performance Credits: Service credits or penalties for missing KPIs, used in performance-critical projects

7. Offshore Development: Specific provisions for offshore development teams, used in international engagements

8. Open Source Software: Management of open source components, used when open source is part of solution

Suggested Schedules

1. Schedule A - Service Descriptions: Detailed description of software development services and methodology

2. Schedule B - Commercial Terms: Detailed pricing, payment terms, and rate cards

3. Schedule C - Service Levels: Performance metrics, service levels, and measurement methods

4. Schedule D - Security Requirements: Detailed security protocols and requirements

5. Schedule E - Change Request Template: Standard format for requesting and documenting changes

6. Schedule F - Acceptance Test Criteria: Detailed testing procedures and acceptance criteria

7. Schedule G - Project Governance: Detailed governance structure and processes

8. Appendix 1 - Contact Details: Key contacts and escalation matrix

9. Appendix 2 - Required Reports: List and templates of required project reports

10. Appendix 3 - Approved Subcontractors: List of pre-approved subcontractors if applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Information Technology

Banking and Financial Services

Healthcare

E-commerce

Manufacturing

Retail

Telecommunications

Insurance

Education

Government and Public Sector

Media and Entertainment

Automotive

Logistics and Supply Chain

Professional Services

Relevant Teams

Legal

Procurement

Information Technology

Software Development

Engineering

Operations

Risk and Compliance

Vendor Management

Commercial

Project Management Office

Solutions Architecture

Information Security

Finance

Technical Operations

Relevant Roles

Chief Technology Officer

Chief Information Officer

Legal Counsel

Procurement Manager

IT Director

Software Development Manager

Project Manager

Contract Manager

Technology Commercial Manager

Head of Engineering

Solutions Architect

Technical Program Manager

Vendor Management Lead

Chief Legal Officer

IT Procurement Specialist

Development Team Lead

Operations Manager

Risk and Compliance Manager

Industries
Information Technology Act, 2000: Primary legislation governing electronic transactions, software, and IT services in India. Covers aspects of digital signatures, cyber security, and electronic records.
Indian Contract Act, 1872: Fundamental law governing contract formation, validity, and enforcement in India. Essential for structuring the MSA's basic terms, conditions, and obligations.
Copyright Act, 1957: Governs intellectual property rights in India, particularly relevant for software copyright protection, source code ownership, and licensing provisions.
Patents Act, 1970: Relevant for protecting any patentable aspects of the software development process or end product.
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011: Specifies requirements for handling sensitive personal data and implementing security practices in IT operations.
Consumer Protection Act, 2019: Applicable if the software is intended for end consumers, covering aspects of product liability and service obligations.
Foreign Exchange Management Act, 1999: Relevant for cross-border transactions and payments related to software development services.
Specific Relief Act, 1963: Governs remedies available for breach of contract, particularly relevant for enforcement of specific performance clauses.
Indian Income Tax Act, 1961: Relevant for tax implications of the service agreement, including withholding tax provisions and GST considerations.
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Custom Software Agreement

An Indian law-governed agreement for custom software development, outlining development terms, deliverables, and obligations between software developers and clients.

find out more

Software Developerlance Contract

An Indian law-governed contract for engaging freelance software developers, establishing service terms, deliverables, and mutual obligations.

find out more

Software Outsourcing Contract

An Indian law-governed agreement for software development outsourcing services, defining terms, conditions, and compliance requirements.

find out more

Software Development Consulting Agreement

An Indian law-governed agreement for software development consulting services, outlining service terms, IP rights, and project deliverables.

find out more

Software Development Service Agreement

An Indian law-governed agreement defining terms for software development services, including project scope, deliverables, and compliance requirements.

find out more

Employment Contract For Software Developer

An Indian law-compliant employment contract template for software developers, covering technical role specifications, IP rights, and standard employment terms.

find out more

Software Development Subcontractor Agreement

An Indian law-governed agreement between a main contractor and subcontractor for software development services, outlining terms, responsibilities, and deliverables.

find out more

Master Software Development Agreement

An Indian law-governed master agreement establishing terms for ongoing software development services between provider and client, with framework for multiple projects.

find out more

Master Services Agreement For Software Development

An Indian law-governed master agreement establishing terms for ongoing software development services between a provider and client.

find out more

Software Development And License Agreement

An Indian law-governed agreement for custom software development services and licensing arrangements, covering development lifecycle, usage rights, and ongoing support obligations.

find out more

Software Development And Maintenance Agreement

An Indian law-governed agreement defining terms for software development services and ongoing maintenance support, including development methodology, deliverables, and service levels.

find out more

Independent Contractor Agreement Software Development

An Indian law-governed agreement establishing terms and conditions between a company and independent software development contractor.

find out more

Software Implementation Agreement

An India-governed agreement outlining terms and conditions for software implementation services, including project scope, deliverables, and mutual obligations.

find out more

Software Development Partnership Agreement

An Indian law-governed agreement establishing a partnership between entities for collaborative software development, defining technical, commercial, and operational terms.

find out more

Master Service Agreement Software Development

An Indian law-governed agreement establishing terms and conditions for software development services between provider and client.

find out more

Joint Software Development Agreement

An Indian law-governed agreement for collaborative software development between multiple parties, outlining development terms, IP rights, and project governance.

find out more

Custom Software Development Agreement

An Indian law-governed agreement establishing terms for custom software development services, including deliverables, IP rights, and technical specifications.

find out more

Agile Software Development Agreement

An Indian law-governed agreement for Agile software development services, covering development methodology, deliverables, and compliance requirements.

find out more

Service Level Agreement For Software Development

An Indian law-governed agreement defining service levels and deliverables for software development services, combining development specifications with performance metrics and compliance requirements.

find out more

Software Developer Contract

An Indian law-governed agreement establishing terms and conditions for software development services between a developer and client.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: https://www.genieai.co/our-research
Oops! Something went wrong while submitting the form.

Genie’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; Genie’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our Trust Centre for more details and real-time security updates.