Vendor Service Contract Template for Hong Kong

1. Data Protection: Required when vendor processes personal data, addressing PDPO compliance

2. Compliance with Laws: Detailed compliance obligations for regulated industries or specific legal requirements

3. Business Continuity: Required for critical services or when vendor is a key supplier

4. Anti-Bribery and Corruption: Important for high-risk jurisdictions or when dealing with public sector

5. Change Control: Needed for complex services that may require modifications over time

6. Audit Rights: Important for regulated industries or when service quality verification is crucial

7. Environmental and Social Responsibility: Required when ESG compliance is important to the client

8. Subcontracting: Needed when vendor may need to engage subcontractors

9. Non-Competition: Required when vendor may compete with client's business

10. Transition Services: Important for complex services requiring handover at termination

1. Schedule 1 - Service Description: Detailed technical specifications of services

2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics and measurement methods

3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

4. Schedule 4 - Contact Details: Key personnel and escalation contacts for both parties

5. Schedule 5 - Required Insurance Coverage: Specific insurance types and coverage amounts

6. Appendix A - Data Processing Agreement: Required when personal data processing is involved

7. Appendix B - Security Requirements: IT and physical security requirements if applicable

8. Appendix C - Form of Change Order: Template for documenting agreed changes to services