Software Supply Agreement Template for Hong Kong

1. Implementation Services: Details of implementation services if supplier is responsible for software installation and setup

2. Maintenance and Support: Terms for ongoing maintenance and technical support if included

3. Service Levels: Performance standards and metrics if specific service levels are required

4. Change Control: Process for managing changes to software or services

5. Source Code Escrow: Provisions for source code escrow if required for business continuity

6. Third-Party Software: Terms relating to third-party software components if applicable

7. Training: Provisions for user training if included in the scope

8. Disaster Recovery: Business continuity and disaster recovery requirements if critical

9. Compliance Requirements: Specific regulatory compliance obligations if applicable

10. Export Controls: Export control provisions if software is subject to export regulations

1. Schedule 1 - Software Description: Detailed description of the software, including specifications and functionality

2. Schedule 2 - License Terms: Detailed license terms, restrictions, and permitted uses

3. Schedule 3 - Fees: Detailed breakdown of fees, payment schedules, and pricing models

4. Schedule 4 - Technical Requirements: Hardware and system requirements for the software

5. Schedule 5 - Service Levels: Detailed service level agreements and metrics

6. Schedule 6 - Support Services: Description of support services, response times, and escalation procedures

7. Schedule 7 - Data Processing Agreement: Detailed terms for personal data processing if applicable

8. Appendix A - Acceptance Testing: Acceptance testing procedures and criteria

9. Appendix B - Implementation Plan: Detailed implementation timeline and milestones if applicable