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Recruitment Process Outsourcing Contract
"I need a Recruitment Process Outsourcing Contract for our Hong Kong-based fintech company, covering recruitment services across APAC region with a strong focus on technology roles and data privacy compliance."
1. Parties: Identification of the RPO provider and the client company
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of recruitment services to be provided, including geographical coverage and position types
5. Term and Termination: Duration of the agreement, renewal terms, and termination provisions
6. Service Provider Obligations: Key responsibilities of the RPO provider including compliance with laws and regulations
7. Client Obligations: Responsibilities of the client including providing necessary information and access
8. Service Levels: Performance metrics, KPIs, and measurement criteria
9. Fees and Payment Terms: Pricing structure, payment schedule, and invoicing procedures
10. Data Protection and Privacy: Compliance with PDPO and data handling requirements
11. Confidentiality: Protection of confidential information of both parties and candidates
12. Intellectual Property Rights: Ownership and usage rights of recruitment materials and processes
13. Compliance with Laws: Obligation to comply with relevant Hong Kong employment and recruitment laws
14. Liability and Indemnification: Limitation of liability and indemnification provisions
15. Force Majeure: Provisions for unforeseen circumstances affecting service delivery
16. Dispute Resolution: Process for resolving disputes under Hong Kong law
17. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law
1. Transition Services: Used when existing recruitment functions need to be transferred from client or incumbent provider
2. Technology and Systems: Include when specific recruitment technology or ATS systems are part of the service
3. Volume Commitments: When client commits to minimum recruitment volumes or exclusivity arrangements
4. International Services: Include for cross-border recruitment services
5. Candidate Guarantee: When including provisions for replacement of candidates who leave within specified period
6. Business Continuity: Include for critical recruitment services requiring disaster recovery planning
7. Staff Transfer: When existing recruitment staff will transfer to RPO provider
8. Diversity and Inclusion: Specific requirements for diverse candidate sourcing and reporting
1. Schedule 1: Service Description: Detailed breakdown of recruitment services and processes
2. Schedule 2: Service Levels and KPIs: Detailed metrics, measurement methods, and reporting requirements
3. Schedule 3: Fee Schedule: Detailed pricing structure, including placement fees, volume discounts, and additional services
4. Schedule 4: Data Processing Agreement: Detailed data protection obligations and procedures
5. Schedule 5: Implementation Plan: Timeline and milestones for service implementation
6. Schedule 6: Governance and Reporting: Meeting structure, reporting templates, and escalation procedures
7. Schedule 7: Key Personnel: List of key team members and their roles
8. Appendix A: Standard Operating Procedures: Detailed recruitment processes and workflows
9. Appendix B: Technology Specifications: Technical requirements and system integrations
10. Appendix C: Compliance Requirements: Specific regulatory and compliance obligations
Authors
Applicable Laws
Background Check
Business Day
Candidate
Candidate Data
Client Group
Confidential Information
Contract Year
Core Services
Direct Hire
Effective Date
Employment Agency Regulations
Fee Schedule
Force Majeure Event
Implementation Period
Implementation Plan
Initial Term
Interview Process
Job Description
Key Performance Indicators
Key Personnel
Long List
Material Breach
Notice
Optional Services
PDPO
Performance Credits
Permanent Placement
Personal Data
Placement Fee
Position
Project Manager
Quality Standards
Recruitment Process
Recruitment Services
Renewal Term
Replacement Period
Reports
Service Levels
Service Provider Group
Service Provider Personnel
Service Provider Systems
Services
Short List
SLA
Sourcing Channels
Successful Placement
Target Response Times
Term
Territory
Transition Period
Transition Plan
Value Added Services
Work Product
Service Levels
Performance Metrics
Fee Structure
Payment Terms
Data Protection
Personal Data Processing
Confidentiality
Service Provider Obligations
Client Obligations
Implementation
Transition
Staff Transfer
Compliance with Laws
Employment Agency Regulations
Anti-Discrimination
Quality Standards
Reporting Requirements
Governance
Technology and Systems
Intellectual Property
Non-Solicitation
Non-Competition
Liability
Indemnification
Insurance
Force Majeure
Change Control
Termination
Exit Management
Dispute Resolution
Governing Law
Assignment
Subcontracting
Notices
Entire Agreement
Severability
Variation
Waiver
Third Party Rights
Relationship of Parties
Financial Services
Technology
Manufacturing
Retail
Healthcare
Professional Services
Telecommunications
Real Estate
Insurance
Education
Hospitality
Logistics and Supply Chain
Construction
Energy
Consumer Goods
Human Resources
Legal
Procurement
Finance
Compliance
Operations
Talent Acquisition
Risk Management
Vendor Management
Executive Leadership
Chief Human Resources Officer
HR Director
Talent Acquisition Manager
Procurement Manager
Legal Counsel
Chief Financial Officer
HR Operations Manager
Recruitment Manager
Compliance Officer
Operations Director
Chief Operating Officer
General Counsel
HR Business Partner
Vendor Management Specialist
Head of Talent
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